Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tieriel Fair

Goshen,IN

Summary

Dynamic team leader with a proven track record at EFP, LLC, excelling in team motivation and conflict resolution. Skilled in staff training and inventory management, I fostered a collaborative environment that enhanced performance and customer satisfaction. Committed to empowering team members, I effectively delegated responsibilities to leverage individual strengths.

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

18
18
years of professional experience

Work History

Team Leader

EFP,LLC
07.2021 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Store Manager

Dollar Tree
06.2020 - 09.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Dollar Tree
06.2007 - 06.2020
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Education

High School Diploma -

Bloom Township High School
Chicago Heights, IL
05-1996

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • People management
  • Staff training
  • Work Planning and Prioritization
  • Coaching and mentoring
  • Documentation and reporting

Timeline

Team Leader

EFP,LLC
07.2021 - Current

Store Manager

Dollar Tree
06.2020 - 09.2021

Store Manager

Dollar Tree
06.2007 - 06.2020

High School Diploma -

Bloom Township High School
Tieriel Fair