Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Tierra Harrison

Newport News,VA

Summary

Proven leader with a track record of enhancing team efficiency and productivity at Walmart Distribution. Skilled in customer service and organizational skills, adept at improving workflow and reducing shipping errors. Excelled in training staff and fostering a culture of continuous improvement, significantly boosting team performance and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Waitress

Southern Comfort
02.2024 - Current
  • Assisted other team members in navigating large loads.
  • Unloaded packages with care and placed in proper staging area.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
  • Loaded packages onto pallets and into staging areas as directed.
  • Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
  • Handled packages with care while transporting from truck to loading dock.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.
  • Assisted in training new unloaders on proper techniques and procedures, fostering an atmosphere of teamwork and continuous improvement.
  • Improved workflow efficiency by systematically organizing and prioritizing unloading tasks upon cargo arrival.

Unloader

Walmart Distribution
10.2022 - 06.2024
  • Assisted other team members in navigating large loads.
  • Unloaded packages with care and placed in proper staging area.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
  • Loaded packages onto pallets and into staging areas as directed.
  • Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
  • Handled packages with care while transporting from truck to loading dock.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.
  • Assisted in training new unloaders on proper techniques and procedures, fostering an atmosphere of teamwork and continuous improvement.
  • Improved workflow efficiency by systematically organizing and prioritizing unloading tasks upon cargo arrival.

Sales Lead

Express
07.2020 - 10.2022
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Drove customer retention rates up, establishing robust loyalty program.
  • Tailored sales pitches to diverse customer needs, enhancing conversion rates.
  • Set and achieved company defined sales goals.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Shipping and Receiving Clerk

Canon
06.2018 - 04.2020
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.

Education

Woodside High School
Newport News, VA
06.2018

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Hospitality service expertise
  • Supply Restocking
  • Upselling techniques
  • Order Management
  • Problem-Solving
  • Excellent Communication
  • Adaptable and Flexible
  • High Energy and Stamina
  • Team Leadership
  • Conflict and Complaint Resolution
  • Time Management
  • Quality Control
  • Organizational Skills
  • Ability to Lift 30 Pounds

Timeline

Waitress

Southern Comfort
02.2024 - Current

Unloader

Walmart Distribution
10.2022 - 06.2024

Sales Lead

Express
07.2020 - 10.2022

Shipping and Receiving Clerk

Canon
06.2018 - 04.2020

Woodside High School

Similar Profiles

CREATE PROFILE
Tierra Harrison