Summary
Overview
Work History
Education
Skills
Timeline
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Tierra Henderson

Baltimore,MD

Summary

Compassionate Patient Care Technician with extensive experience, excelling in vital signs monitoring and specimen collection. Recognized for enhancing patient satisfaction through attentive care and effective communication. Proficient in phlebotomy techniques, ensuring accurate diagnostics while fostering a supportive environment for patients and their families.

Overview

11
11
years of professional experience

Work History

Patient Care Technician

Medstar Franklin Square Hospital
03.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Patient Care Technician

University Of Maryland Medical System
04.2017 - 11.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Covid testing.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Medical Assistant

Concentra Urgent Care
07.2018 - 11.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Geriatric Nursing Assistant

Genesis HealthCare
08.2014 - 12.2019
  • Monitored vital signs, promptly reporting any concerning changes to appropriate medical professionals.
  • Improved patient comfort by providing compassionate and attentive care during daily activities.
  • Collaborated with interdisciplinary teams to develop individualized care plans tailored to each patient's needs.
  • Educated family members on caregiving best practices, ensuring continuity of care upon discharge from the facility.
  • Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
  • Lifted, moved, transferred and transported patients using proper body mechanics to prevent accidents.

Education

High School Diploma -

Overlea High School
Rosedale, MD

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • ADL support
  • Specimen collection
  • Phlebotomy techniques

Timeline

Patient Care Technician

Medstar Franklin Square Hospital
03.2024 - Current

Medical Assistant

Concentra Urgent Care
07.2018 - 11.2020

Patient Care Technician

University Of Maryland Medical System
04.2017 - 11.2024

Geriatric Nursing Assistant

Genesis HealthCare
08.2014 - 12.2019

High School Diploma -

Overlea High School

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Tierra Henderson