Tierra Kirby
STRIVE
New York,NY
2027
years of professional experience
Detail-oriented client services professional seeking a full-time position. Known for reliability and adaptability, with swift capacity to learn and apply new skills in a variety of platforms.
Work History
Admissions Specialist
- Conducted applicant interviews to determine eligibility and fit for specific programs.
- Managed accurate recordkeeping of student information and application documents- 75+ applications per class
- Worked independently and collaboratively with a well organized and detail-oriented work ethic.
- Ability to embrace and adapted quickly to new technology and software applications.
Post Placement Coordinator
- Conducted regular follow-ups with clients to ensure placement retention with 40+ clients daily
- Maintained accurate records of all client interactions in multiple databases
- Attended relevant conferences, workshops, and networking events
Patient Support Specialist
- Assisted clients with grant applications and conduct thorough insurance verification. High volume, 30+daily back to back calls.
- Log all client communication into data base, identifying callers needs and contact information to send appropriate health resources
Care Coordinating Manager
3 Years- Assisted with caregiver scheduling, payroll, and tracking caregiver compliance/training within company systems for 70-100 caregivers daily.
- Facilitated communication between senior living communities, primary care providers, specialty providers, family members, and assigned caregiving staff. Maintained records through diligent timely data entry
Front Desk Associate
6 Months- Managed approximately 30+ incoming communications daily, coordinated schedules for 15 employees, and handled essential administrative tasks to ensure smooth daily operations
Education
Bachelor of Arts - Political Science and International Relations
Skills
Administrative Healthcare Industry
Case Load Management
Policy Implementation
Client Enrollment
File management
Calendar management
Documentation and reporting
Timeline
Care Coordinating Manager
Family and Nursing Care
10.2018 - 10.2021Read More
Front Desk Associate
Family and Nursing Care
04.2018 - 10.2018Read More
Admissions Specialist
STRIVE
08 2025 - CurrentRead More
Post Placement Coordinator
NADAP-Career Compass
10 2024 - 08 2025Read More
Patient Support Specialist
Patient Access Network (PAN) Foundation
03 2022 - 12 2023Read More
McDaniel College
Bachelor of Arts from Political Science and International Relations
Read More