Tierra Pockl
Dallas,WV
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
Work History
Medical Assistant
East Ohio Regional Hospital
Martins Ferry, OH
02.2022 - 08.2023
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Documented notes during patient visits.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Organized charts, documents and supplies to maintain team productivity.
- Organized patient charts before each day's clinic sessions began.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Educated patients about medications, procedures and physician's instructions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Education
High School Diploma -
John Marshall High School
Glendale, WV05-2010
Skills
- Patient Flow Management
- Data Entry
- Payment Collection
- Patient Scheduling
- HIPAA Compliance
- Medical Terminology
- Stocking Supplies
- Quick Problem Solver
- Team Management and Supervision
- Vital Signs Monitoring
Timeline
Medical Assistant
East Ohio Regional Hospital
02.2022 - 08.2023
High School Diploma -
John Marshall High School
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