Tierra Taylor
Detroit,MI
Summary
Supply chain professional with proven track record in managing complex logistics and distribution networks. Known for effectively coordinating cross-functional teams and adapting to dynamic environments. Valued for analytical thinking, attention to detail, and commitment to achieving organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Team Leader of Supply Chain and Operations
StockX
Detroit, MI
01.2025 - 05.2026
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Oversaw quality assurance initiatives to maintain high standards in product delivery.
- Managed performance reviews and provided constructive feedback to enhance team effectiveness.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Analyzed supply chain processes to identify areas for cost savings and performance improvement.
- Collaborated with suppliers to negotiate favorable terms and ensure timely deliveries.
- Created and updated regular inventory reports and records.
- Developed and implemented strategic inventory management solutions to minimize costs.
- Drove initiatives for continuous improvement, aligning supply chain strategies with organizational goals.
- Supervised daily picking operations to ensure accurate and timely order fulfillment.
- Oversaw daily shipping and receiving operations, ensuring timely processing of inbound and outbound shipments.
- Coordinated with vendors to resolve discrepancies in shipment quantities and delivery schedules.
- Managed inventory levels using warehouse management systems to optimize storage space and reduce waste.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
- Processed required paperwork to expedite handling of shipped and received goods.
Team Captain of Operation and Supply Chain
StockX
Detroit, MI
11.2023 - 01.2025
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of operations
- Reported issues to higher management with great detail.
- Ensured compliance with industry regulations by staying updated on relevant SOPs and policies.
- Provided comprehensive training to production staff on quality control procedures, enhancing their understanding and skill set.
- Monitored performance metrics closely and provided timely feedback to staff on areas requiring attention or improvement, promoting a culture of continuous learning and development.
- Identified root causes of recurring issues through detailed analysis, working closely with relevant teams to implement corrective actions swiftly.
- Streamlined communication channels between departments for timely resolution of any concerns affecting product quality or customer satisfaction levels.
- Investigated customer complaints in and performed corrective actions to resolve quality issues.
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
- Participated in regular cycle counts to confirm accuracy of inventory records
Quality Assurance Specialist
StockX
Detroit, MI
09.2022 - 11.2023
- Provided regular updates to team leadership by communicating consistency problems or production deficiencies.
- Contributed to product innovation by suggesting quality improvements based on testing feedback.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Optimized workflow efficiency by using Encore and WMS QA process where appropriate.
- Handled escalated emails "tasks" efficiently, finding satisfactory resolutions for both customers and company alike.
- Conducted thorough inspections of incoming inventory, ensuring compliance with established quality standards.
- Collaborated with cross-functional teams to identify and resolve quality issues in a timely manner.
Transportation Claims Analyst (Supply Chain/ Inv)
Stock X
Atlanta, GA
12.2020 - 09.2022
- Received damage or empty packages from inbound team
- Investigated and resolved any packages with carrier issue
- Assist with any loss prevention issues
- Investigate any fraud or thief issue within the AC
- Working with other teams across the network to resolve shipping issues
- Log all orders that has come through the warehouse with any shipping issue to be claim or to be investigated for fraud or theft.
- Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Assisted in implementing new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Coordinated pick and pack processes to ensure timely order fulfillment.
Inventory Specialist
Stock X
Atlanta, GA
10.2019 - 12.2020
- Manage all clerical responsibilities for the team to operate properly
- Creating labels for inventory locations, inventory items and inventory sales
- Maintain inventory area, keeping area organized to make daily goals
- Managed inventory levels to optimize stock availability and minimize overstock situations.
- Implemented inventory tracking systems to enhance accuracy and reduce discrepancies.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Sorted and delivered materials to different work areas and staff.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
- Contributed to team success by consistently meeting or exceeding picking quotas and performance metrics.
- Expedited order fulfillment process by developing efficient routes for picking and packing products.
Inventory Coordinator
Shinola
Detroit, MI
03.2018 - 10.2019
- Managed systematic inventory evaluations every six months to support effective supply chain management.
- Conducted weekly inventory counts to support accuracy in stock management. Assisted in maintaining up-to-date inventory levels through regular cycle counts. Supported inventory control efforts by performing routine cycle counts.
- Oversaw comprehensive management of documentation and records for supply inventory.
- Purchase supplies in timely manner for daily task to be completed properly
- Count and record all incoming daily Inventory for store sells
- Organize all inventory areas, so sale associates can quickly find items to enhance guest experience
- Communicate any inventory discrepancies that needs to be corrected or investigated with Loss Prevention
- Ship and receive Customer purchases, Transfer Orders, and Supply Orders in timely manner
Sale Associate Service Team Lead
Shinola
Detroit, MI
11.2017 - 03.2018
- Daily record keeping
- Communicate with guest repair expectation, Repair timing and educating guest n daily maintenance for merchandise
- Ship and receiving
- In take
Watch Repair Technician Manager
Brennan Jewelry
Livonia, MI
10.2016 - 11.2017
- Provide exceptional customer service
- Balance all daily and monthly sells for store and each employee
- Maintain inventory and supply needs that is need for daily tasks
- Train new employees
- Create monthly schedules and monitor employees work performance
- Organize and merchandising
Activity Assistant
Sheffield Manor
Detroit, MI
08.2016 - 03.2017
Watch Repair Technician
Brennan Jewelry
Dearborn, MI
10.2015 - 10.2016
- Provide exceptional customer service
- Balance all daily sells for store
- Maintain inventory and supply needs that is need for daily tasks
- Shipping and receiving
- Organize and merchandise repair area and all sellable items
Caregiver
Harrell Family
Detroit, MI
08.2014 - 09.2015
Activity Assistant
Heritage Manor Skilled Nursing And Rehab Center
Detroit, MI
08.2013 - 10.2014
Sales Associate
Love Culture Inc.
Novi, MI
09.2011 - 05.2013
Specialties Clerk
Meijer
Southfield, MI
10.2008 - 01.2010
Education
High School Diploma -
Catherine Ferguson Academy
Detroit, MI06.2008
Skills
Discrepancy investigations
Detail-oriented
MS Excel, Word
Skilled problem solver
Inventory Management
Warehouse Operations Planning
Quality Management
Data Analysis
Loss prevention investigating
Claims investigating
Logistics oversight
Staff supervision
Shipping procedures
Order fulfillment
Shipping and receiving
Transportation coordination
Safety standards
Warehouse management
Supplier relationship management
Certification
DOT Hazmat Awareness, Security & Function Specific
Timeline
Team Leader of Supply Chain and Operations
StockX
01.2025 - 05.2026
Team Captain of Operation and Supply Chain
StockX
11.2023 - 01.2025
Quality Assurance Specialist
StockX
09.2022 - 11.2023
Transportation Claims Analyst (Supply Chain/ Inv)
Stock X
12.2020 - 09.2022
Inventory Specialist
Stock X
10.2019 - 12.2020
Inventory Coordinator
Shinola
03.2018 - 10.2019
Sale Associate Service Team Lead
Shinola
11.2017 - 03.2018
Watch Repair Technician Manager
Brennan Jewelry
10.2016 - 11.2017
Activity Assistant
Sheffield Manor
08.2016 - 03.2017
Watch Repair Technician
Brennan Jewelry
10.2015 - 10.2016
Caregiver
Harrell Family
08.2014 - 09.2015
Activity Assistant
Heritage Manor Skilled Nursing And Rehab Center
08.2013 - 10.2014
Sales Associate
Love Culture Inc.
09.2011 - 05.2013
Specialties Clerk
Meijer
10.2008 - 01.2010
High School Diploma -
Catherine Ferguson Academy