Summary
Overview
Work History
Education
Skills
Timeline
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Tierrah Jackson

Oswego,IL

Summary

Highly motivated and results-driven professional with extensive experience in customer service, logistics, and retail management. Skilled in team leadership, operational efficiency, and fostering positive customer relationships. Proven ability to manage complex workflows, improve processes, and deliver exceptional service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

AMAZON ASSOCIATE

Amazon
07.2024 - 11.2024
  • Processed and prepared customer orders for shipment with high accuracy and efficiency.
  • Maintained adherence to company safety and quality standards during all warehouse operations.
  • Assisted in inventory replenishment and quality checks to ensure seamless workflow.

FRONT END MANAGER

Fresh Thyme Market
08.2022 - 07.2024
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in numerous checkout stations to verify adequate cash supply.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
  • Implemented efficient checkout processes, reducing wait times and enhancing customer satisfaction.

Logistics Manager

PlantX
07.2021 - 06.2022
  • Directed inventory management, shipping, and receiving operations for a dynamic logistics team.
  • Coordinated supply chain activities to ensure timely delivery of products and fulfillment of customer orders.
  • Analyzed and optimized workflows, achieving a 20% increase in operational efficiency.
  • Collaborated with vendors and internal teams to resolve logistics challenges and maintain service standards.

Education

Associate of Science -

Harold Washington Community College
Chicago, IL
12.2025

Skills

  • Customer Service Excellence
  • Team Leadership & Training
  • Inventory & Supply Chain Management
  • Operational Process Optimization
  • Cash Handling & POS Systems
  • Conflict Resolution
  • Time Management & Multitasking
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking

Timeline

AMAZON ASSOCIATE

Amazon
07.2024 - 11.2024

FRONT END MANAGER

Fresh Thyme Market
08.2022 - 07.2024

Logistics Manager

PlantX
07.2021 - 06.2022

Associate of Science -

Harold Washington Community College

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