Tierre Allen
Chicago,IL
Summary
Results-driven Business Analyst with a proven track record at Nordstrom, where I designed scalable fraud prevention programs. Proficient in data analysis and adept at utilizing Power BI and Salesforce to enhance operational efficiency. Recognized for exceptional problem-solving skills and a commitment to optimizing team performance.
Overview
8
8
years of professional experience
Work History
Business Analyst
Nordstrom
Chicago, Illinois
08.2021 - Current
- Designed innovative programs for Fraud Department, including several canvas apps in power apps in order to track work productivity, assess quality assurance, and to consolidate gift card reissuance.
Payment Operations Lead
Trunk Club
Chicago, USA
11.2019 - 08.2021
- Provided on the floor coaching for all specialists and analyzed incoming fraudulent and payment data to define and structure the best processes for our team’s daily work.
Payment Operations Specialist
Trunk Club
Chicago, USA
11.2017 - 10.2019
- Analyzed, researched, and documented account activity using in-house systems, third party systems, and personal judgement to determine proper actions to minimize fraudulent activity with a QA score of 95%.
Education
Bachelor of Arts - Computer Science
Colorado College
Colorado Springs, CO05.2017
Skills
- Microsoft Office
- Power BI
- Sharepoint Online Lists
- Dataverse
- Power Apps
- Power Automate
- Power Platform
- Java
- Python
- Tableau
- Jira
- Salesforce
- Javascript
- HTML
- MySQL
- Windows
- Mac
- Data analysis
Projects
Thorough Application of Reinforcement Learning to Flappy Bird, Applied machine/reinforcement learning to Flappy Bird that allows the game to be played to 'perfection' in the pygame learning environment
Leadership Experience
- Provided coaching and performance improvement tactics for associates on the payment operations team
- Show lead for multiple Sofar Sounds shows throughout Chicago. Responsible for show materials, managing the space, and maintaining conversation between the hosts, artists, and my team.
Affiliations
- Media Team Lead at my local church. Prepare for Sunday Productions weekly
References
References available upon request.
Timeline
Business Analyst
Nordstrom
08.2021 - Current
Payment Operations Lead
Trunk Club
11.2019 - 08.2021
Payment Operations Specialist
Trunk Club
11.2017 - 10.2019
Bachelor of Arts - Computer Science
Colorado College
Similar Profiles
Alex Zuniga NonogAlex Zuniga Nonog
Customer Care Representative at NordstromCustomer Care Representative at Nordstrom
Logan AllenLogan Allen
Assistant Department Manager Mens Apparel & Shoes at NordstromAssistant Department Manager Mens Apparel & Shoes at Nordstrom
Seth PatmoreSeth Patmore
Sales Associate at NordstromSales Associate at Nordstrom
Rachel GawRachel Gaw
Retail Sales Manager at NordstromRetail Sales Manager at Nordstrom
Maria Lourdes CruzMaria Lourdes Cruz
Certified Pharmacy Technician at CVS CaremarkCertified Pharmacy Technician at CVS Caremark