Tiesan Posey
McKinney,TX
Summary
Insightful professional with many years of sales experience. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals. Known for strong relationship-building skills and commitment. Looking to further my knowledge and grow within a company.
Overview
6
6
years of professional experience
Work History
Auto and Property Claims Status Agent
USAA/ Sitel
Mckinney, TX
03.2024 - Current
- Handled and resolved incoming service inquiries.
- Demonstrated effective communication skills with customers via phone calls, chat, and email.
- Consistently engaged in ongoing training for skill enhancement
- Used systems such as; one team, slack, citrix, guidewire and conversant
Inventory Manager
Skechers
Allen, TX
04.2019 - 03.2024
- Performed regular inventory checks to ensure accuracy.
- Maintained organization in inventory placement.
- Ensured accurate representation of inventory by checking numbers between physical floor and online records.
- Consistently exceeded customer expectations by providing personalized and attentive service.
- Organized replacement of old inventory with new inventory
Cook
Hog Wild
Salina, KS
08.2022 - 03.2023
- Maintained high standards of cleanliness in the kitchen
- Prepared food efficiently and effectively
- Ensured timely delivery of food by servers
- Streamlined ticket order process resulting in efficiency.
- Ensured stocked kitchen for daily operations
Cook
Schlotzsky's Deli
Salina, KS
01.2022 - 05.2022
- Prepared sandwiches for customers
- Managed inventory effectively.
- Ensured clean and organized workspace
- Ensured prompt and accurate assembly of to-go orders
Sales Associate
Skechers
Allen, TX
05.2021 - 08.2021
- Assisted customers in determining appropriate shoe sizes
- Located footwear to meet individual customer needs
- Maintained a clean and organized store environment
- Ensured efficient handling of incoming shipments and inventory
Salesman
Journeys Shoes
Allen, TX
04.2020 - 11.2020
- Provided support to customers in determining the right shoe size
- Assisted customers in locating the appropriate footwear
- Ensured store organization and cleanliness.
- Completed customer sales successfully
Cashier
Office Depot Inc
Mckinney, TX
01.2019 - 05.2019
- Provided support to shoppers in securing needed items
- Resolved customer queries and issues
- Ensured positive customer experiences through friendly greetings and attentive assistance.
- Consistently completed successful transaction
Education
Bachelor of Science -
Bethany College
Lindsborg, KS04-2023
Skills
- Problem-Solving
- Excellent Communication
- Verbal Communication
- Task Prioritization
- Organization
- Customer Service
- Teamwork and Collaboration
Timeline
Auto and Property Claims Status Agent
USAA/ Sitel
03.2024 - Current
Cook
Hog Wild
08.2022 - 03.2023
Cook
Schlotzsky's Deli
01.2022 - 05.2022
Sales Associate
Skechers
05.2021 - 08.2021
Salesman
Journeys Shoes
04.2020 - 11.2020
Inventory Manager
Skechers
04.2019 - 03.2024
Cashier
Office Depot Inc
01.2019 - 05.2019
Bachelor of Science -
Bethany College
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