MATTHEW CLARK
Atlanta,GA
Summary
- Experience- More than 21 yr of experience in insurance and construction industry- Legally functioning under federal and multiple states departments.
- Knowledgeable- Having had construction, agent, and adjuster background provides a knowledge and ability to evaluate from all perspectives.
- Desire to Deliver- able to proficiently write in many estimating software programs, with a strong dedication to providing the best product.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Claims Manager-Auto, Property, Boat, Commercial, Farm, and Contents
Catastrophe Insurance
- Current
- Monitor production reports and payroll of teams
- Managed over 300 employees at once and 350 in a year
- Oversee on boarding and releases of staff and management
- Manage licenses, production and payroll associated with teams
- Collaborate with HR, staff, and peers to effectively control quality of service.
Claims Adjuster-Auto and Property
Catastrophe Insurance
05.2003 - 12.2015
- Communicate and work with insured, insurers, roofers, contractors, public adjusters, and engineers to prepare estimates and claim reports in a timely manner
- Write detailed reports on damaged property; prepare and organize supporting documents, photographs, and diagrams
- Monitor relevant materials and labor prices and gauge local market
- Thoroughly evaluate damages to reliably distinguish between valid claim damages, unrelated/prior damage, and manufactured damages
- Experience with: National Flood Insurance Program (NFIP), Texas Windstorm Insurance Association (TWIA), Allstate Insurance Company, Baldwin Mutual Insurance Co., Inc., State Farm Mutual Co., Nationwide Mutual Insurance Company, American Family Insurance (AmFam), Citizens Property Insurance Company, Tower Hill Insurance Group, LLC, Royal Palm Insurance Company, Alabama Independent Underwriters Association, Farmers Insurance Company.
Foreman/Manager
B&T Services
05.2000 - 04.2003
- Participated and performed in the daily operations of managing and running a construction/landscaping company while meeting the expectations of its residential and commercial clients
- Scheduled appointments, met with customers, locate materials, contact and hire subs/labor, enter data, inform management and customers
- Discussed with customers the options available to them based on manufactures, their budget and time constraints
- Scheduled installation of custom equipment/materials according to product availability and customers needs.
Education
Bachelor of Arts in Communication and Information Sciences -
The University of Alabama
Skills
- Expense Control
- Performance Monitoring
- Liability Determination
- Coverage Assessment
- Property Damage Assessment
- Coverage Determination
- Automobile Appraisals
- Property Claims
- Public Speaking
- Problem-Solving
- Time Management
- Customer Service and Support
- Team Training
- Allocating Claims
- Damage Assessment
- Claims File Management Processes
- Building Construction Knowledge
- Staff Management
- Fraud Identification
- Emergency Response
Additional Complementary Experience
- Insurance Agent the Dismukes Insurance Agency, Inc. - Serviced life, health, property, auto and casualty insurance policies to individuals and businesses.
- Insurance Call Center Claims Rep.- Worked in an office environment to help process data to the field and insured.
- Subcontractor, Home Depot Inc. - Serviced the flooring departments for multiple Home Depot stores in the Alabama and Florida Panhandle
- General Contractor, Elon Maintenance & Construction Co.& B&T Services - Wrote estimates on damaged property; participated in process from initiation of contract to completion of project.
- Electrician's Apprentice, Fillmore Electric Co. - Set-up industrial electrical systems using fiber-optic wiring at a industrial chemical manufacturing plant
- Experience working with carriers:
National Flood Insurance Program (NFIP)
Texas Windstorm Insurance Association (TWIA)
Allstate Insurance Company
Baldwin Mutual Insurance Co., Inc.
State Farm Mutual Co.
Nationwide Mutual Insurance Company
American Family Insurance (AmFam)
Citizens Property Insurance Company
Tower Hill Insurance Group, LLC
Royal Palm Insurance Company
Alabama Independent Underwriters Association.
Farmers Insurance Company
Certification
- Licenses held in multiple states
- NFIP certified
Timeline
Claims Adjuster-Auto and Property
Catastrophe Insurance
05.2003 - 12.2015
Foreman/Manager
B&T Services
05.2000 - 04.2003
Claims Manager-Auto, Property, Boat, Commercial, Farm, and Contents
Catastrophe Insurance
- Current
Bachelor of Arts in Communication and Information Sciences -
The University of Alabama
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