Tiesha Baker
Port Saint Lucie,FL
Summary
Motivated and disciplined certified pharmacy technician with experience in retail pharmacy.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Costco Wholesale Corp
11.2011 - 10.2022
- Provided superior customer service by maintaining a welcoming environment while efficiently processing transactions at the point-of-sale system.
- Enhanced pharmacy efficiency by training and mentoring new technicians, ensuring adherence to established protocols.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Counted, measured and compounded medications following standard procedures.
Membership Sales Associate
Costco Wholesale Corp
11.2009 - 06.2011
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
Education
Bachelor of Science - Healthcare Supervision & Management
Palm Beach State College
Lake Worth, FL05.2018
Skills
- Verbal and Written Communication skills
- Advanced Computer Skills
- Public Speaking
- Leadership skills
Timeline
Pharmacy Technician
Costco Wholesale Corp
11.2011 - 10.2022
Membership Sales Associate
Costco Wholesale Corp
11.2009 - 06.2011
Bachelor of Science - Healthcare Supervision & Management
Palm Beach State College
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