Tiesha Byrd
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Machine Adjuster
Cenveo
Chicago, IL
11.2020 - Current
- Adjusted and monitored machine settings to ensure optimal performance.
- Repaired and replaced broken or malfunctioning parts on machines.
- Performed periodic maintenance checks on machines to ensure proper functioning.
- Trained new employees on safe operation of machines in the workplace.
- Communicated effectively with team members regarding status of projects and any changes that may affect production goals.
- Made different envelopes for different big brand companies
Machine Operator
Novolex
Chicago, IL
03.2016 - 08.2021
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Made different bags for different companies
- Did change overs and worked with different glues and different prints
Customer Service Representative
FTD Floral
Downers Grove, IL
01.2011 - 05.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Golconda Job Corporation Center
Golconda, IL08-2010
Skills
- Mechanical Troubleshooting
- Computer Skills
- Machine Operation
- Precision measurement
- Hand and power tools
- Equipment Inspection
- Production Support
- Workplace Safety
Timeline
Machine Adjuster
Cenveo
11.2020 - Current
Machine Operator
Novolex
03.2016 - 08.2021
Customer Service Representative
FTD Floral
01.2011 - 05.2016
High School Diploma -
Golconda Job Corporation Center