Tiesha Haigler
Queens,USA
Summary
Skills Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Senior Authorization and Benefits Specialist
Option Care
Bannockburn, Illinois
06.2023 - Current
- Verified patient eligibility and benefits for home infusion services.
- Entered cost-out notes for each patient based on requested drugs.
- Obtained authorizations for at least 60 patients weekly.
- Resolved issues related to claims placed on hold.
Senior Clinical Laboratory Assistant
Northwell Health
Greenvale, USA
03.2021 - 06.2023
- Assisted over 40 physicians and residents with slide ordering in pathology department.
- Created addendums for Hematology Division to enhance documentation accuracy.
- Received and organized slides from laboratory across multiple specialties, including Breast and G.I.
- Divided and distributed incoming slides to assigned pathologists efficiently.
- Managed over seven consult cases daily from outside and sister hospitals.
- Filed completed slides systematically in designated file room.
- Processed requests for additional slides and tests from external laboratories.
- Returned completed cases to requesting hospitals, ensuring proper packaging and tracking.
Verification Coordinator
Northwell Home Infusion
09.2017 - 03.2021
- Taking a leadership role in coordinating incoming referrals from system and nonsystem doctors, facilities, and hospitals.
- Emailing, filing, faxing, scanning, and ensuring information transmitted is HIPPA compliant.
- Notifying referral source of necessary documentation to complete referral.
- Informing referral source and patients of insurance coverage.
- Conveying information to scheduling and warehouse division to facilitate coordination of homecare RN and delivery of intravenous meds and supplies.
- Assisting patients with all inquiries and ensuring that they are transferred to the correct department.
- Ensuring all patient charts include all required documents for the joint commission survey and DOH visits.
- Created online referral request form.
- Processed, scanned, filed, and distributed finalized referrals.
- Processed and shredded cancelled referrals.
- Created and updated various Intake forms.
- Trained incoming employees on procedures and protocol.
Receptionist/Finance Manager (Trainee)
5 Towns Drive
02.2017 - 03.2020
- Clerical duties- answering phones, scheduling appointments, retrieving & distributing mail.
- Submitted and obtained auto loan approvals with various banks for clients.
- Acquired necessary paperwork from clients for loan approvals.
- Assisted DMV manager as needed.
Senior Precertification Coordinator
Weill Cornell Medical College
11.2006 - 08.2016
- Clerical duties- answering phones, scheduling meeting, retrieving & distributing mail, ordering supplies for office etc.
- Timekeeping for over 200 employees using the SAP system.
- Distributed payroll checks.
- Generated various requisitions, documents, and spreadsheets.
- Created and managed the onboarding process for incoming employees.
- Covered front desk when needed.
- Trained new employees.
- Obtained authorizations for surgical procedures for over 10 surgeons.
- Obtained authorizations for patients admitted to the Emergency Room.
- Assisted in billing as needed by Billing Manager.
Education
Bachelor of Science - Accounting and Finance
Southern New Hampshire University
Hooksett, NHAssociate - Early Childhood Education
LaGuardia Community College
Long Island City, NYHigh School Diploma -
Middle College High School
Long Island City, NY06.2003
Skills
- Microsoft Office Suite
- Database management
- Task prioritization
- Team collaboration
- Professional communication
- Safety compliance
- Specimen handling
- Administrative support
- Medical records management
- Flow cytometry expertise
- Outlook
Affiliations
National Co-ed Service Fraternity Alpha Phi Omega, Member
Timeline
Senior Authorization and Benefits Specialist
Option Care
06.2023 - Current
Senior Clinical Laboratory Assistant
Northwell Health
03.2021 - 06.2023
Verification Coordinator
Northwell Home Infusion
09.2017 - 03.2021
Receptionist/Finance Manager (Trainee)
5 Towns Drive
02.2017 - 03.2020
Senior Precertification Coordinator
Weill Cornell Medical College
11.2006 - 08.2016
Bachelor of Science - Accounting and Finance
Southern New Hampshire University
Associate - Early Childhood Education
LaGuardia Community College
High School Diploma -
Middle College High School
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