Tiesha Jackson
Hinesville,GA
Summary
Proven leader and effective Trainer at Hugo Boss, I've elevated staff development and productivity through innovative training and mentoring. Expert in creative problem-solving and clear communication, I've significantly enhanced customer satisfaction and team performance. My skills in planning and coordination have driven continuous improvement, showcasing a commitment to excellence and achievement.
Overview
4
4
years of professional experience
Work History
Trainer
Hugo Boss
02.2022 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Manager
Beauty and Beyond
05.2020 - 06.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Established team priorities, maintained schedules and monitored performance.
Education
Bradwell Institute
Hinesville, GA05.2021
Skills
- New Hire Training
- Planning and coordination
- Public Speaking
- Creative Problem-Solving
- Course Planning
- Group and individual instruction
- Remote Learning
- Critical Thinking
- Clear Communication
Timeline
Trainer
Hugo Boss
02.2022 - Current
Manager
Beauty and Beyond
05.2020 - 06.2022
Bradwell Institute
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