Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Tieziyana McGinnis

Tieziyana McGinnis

Iowa City

Summary

Dedicated and customer-focused professional with proven experience delivering exceptional service in high-pressure environments. Skilled in communication, problem-solving, and conflict resolution, with a strong ability to stay calm under pressure and adapt quickly. Known for a positive attitude, strong work ethic, and eagerness to learn and grow. Ready to bring energy, reliability, and a people-first approach to your team. Experience in various roles within the medical, restaurant and retail industries; Skilled in food handling, preparation, and customer service, with a strong focus on maintaining safety and cleanliness. Committed to delivering high-quality support and enhancing customer experiences.

Overview

3
3
years of professional experience

Work History

Phlebotomist/ Medical Historian

Biolife Plasma Services
Iowa City
08.2025 - Current

Performed plasma collections through venipuncture while ensuring donor safety, comfort, and company protocols. Screened donors by verifying eligibility, monitoring vital signs, and observing for adverse reactions throughout the donation process. Accurately labeled, documented, and processed plasma units while maintaining strict infection control and quality standards. Provided professional donor care, education, and support in a high-volume, fast-paced environment while collaborating with team members to ensure efficient and safe operations.

key skills

  • Monitored donor responses during procedures, providing care and addressing concerns promptly.
  • Educated donors on the plasma donation process, enhancing understanding and comfort levels.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Conducted venipuncture and other CT procedures.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients

Sauté Cook

Liberty Street Kitchen
Pella
01.2025 - 07.2025

Preparing and executing sautéed dishes with precision and consistency in a high-paced kitchen environment. Maintaining cleanliness and organization of the station, following all food safety protocols, and communicating effectively with the team to ensure smooth kitchen operations.

Key Skills:

  • Expert in sauté techniques and heat control
  • Strong multitasking and time management
  • Consistent plating and portion control
  • Station setup and prep efficiency
  • Knife skills and ingredient knowledge

Cashier/Customer Service

ALDI
Davenport
06.2024 - 11.2024

Provided friendly, efficient checkout service in a high-traffic grocery store, handling cash, card, and digital transactions with accuracy and speed. Assisted customers with questions and maintained a clean, organized work area. Supported store operations by restocking shelves, handling returns, and helping with general customer service as needed.

Key Skills:

  • Accurate cash handling and POS operation
  • customer service and communication
  • Attention to detail and basic math skills
  • Multitasking in fast-paced settings
  • Conflict resolution and patience
  • Teamwork and flexibility

Sales Associate/Cashier

Dry Goods USA
Davenport
10.2023 - 03.2024

Provided personalized customer service in a busy retail environment, assisting with product selection, answering questions, and completing sales transactions. Consistently met or exceeded sales goals while ensuring a positive shopping experience for every customer.

Key Skills:

  • Customer service and relationship building
  • POS systems and cash handling
  • Product knowledge
  • Verbal communication and active listening
  • Time management and organization
  • Adaptability in fast-paced environment

Busser

Olive Garden
Davenport
11.2022 - 06.2023

Assisted in maintaining a clean, organized, and welcoming dining environment in a high-volume restaurant. Supported waitstaff by clearing tables, resetting place settings, and ensuring timely turnover for incoming guests. Delivered prompt and friendly service while coordinating with kitchen and front-of-house teams to enhance the guest experience.

Key Skills:

  • Attention to detail and cleanliness
  • Teamwork and communication
  • Customer service and hospitality awareness
  • Ability to stay calm and efficient during busy shifts
  • Willingness to take initiative and learn restaurant operations

Education

High school diploma -

davenport west
Davenport, IA
05.2024

Skills

  • HIPAA
  • Sample labeling
  • Use of needles, butterfly sets, and other phlebotomy equipment
  • Proper specimen labeling, handling, and transport
  • Venipuncture techniques
  • Restaurant experience
  • Patient screening
  • Food handling
  • Cash Handling
  • Basic math
  • Retail Sales
  • Cleaning Experience
  • Customer service
  • Serving Experience
  • Kitchen experience
  • Cashiering
  • Time management
  • Communication Skills
  • Sales

Personal Information

Work Permit: Authorized to work in the US for any employer

References

References available upon request.

Timeline

Phlebotomist/ Medical Historian

Biolife Plasma Services
08.2025 - Current

Sauté Cook

Liberty Street Kitchen
01.2025 - 07.2025

Cashier/Customer Service

ALDI
06.2024 - 11.2024

Sales Associate/Cashier

Dry Goods USA
10.2023 - 03.2024

Busser

Olive Garden
11.2022 - 06.2023

High school diploma -

davenport west
Tieziyana McGinnis