Tifani Jones
Eagle Mountain
Summary
Results-oriented professional with extensive experience in team management and customer relations within the food industry. Demonstrated ability to implement innovative strategies, such as cheese tasting events, leading to increased customer interest and improved inventory accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cheese Department Lead
Smiths Food And Drug
Saratoga Springs, UT
06.2025 - Current
- Managed cheese inventory, ensuring optimal stock levels and quality control.
- Trained staff on cheese handling techniques and product knowledge.
- Implemented new cheese tasting events, increasing customer interest and product trials.
- Led a team in executing inventory audits, improving accuracy and efficiency of stock management.
- Managed inventory effectively, reducing waste and ensuring optimal product freshness.
- Demonstrated excellent customer service skills to increase customer satisfaction.
Cheese Monger
Smiths Food And Drug
Saratoga Springs, UT
12.2023 - 06.2025
- Curated cheese selections to enhance customer experience and drive sales.
- Provided expert advice on cheese pairings, improving customer satisfaction and loyalty.
- Implemented merchandising strategies that showcased specialty cheeses, increasing visibility and sales.
- Provided exceptional customer service by promptly addressing concerns or complaints regarding products or service.
- Increased sales through effective product promotion and in-depth knowledge of various cheeses.
Assistant General Manager
Papa Johns
Riverton, UT
04.2022 - 09.2023
- Led daily operations to ensure efficient service delivery and customer satisfaction.
- Operated kitchen equipment to prepare and serve food efficiently.
- Ensured compliance with health and safety regulations in food handling and preparation.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Streamlined kitchen workflows, resulting in increased productivity during peak hours.
Supervisor
Boondocks Food And Fun
Draper, UT
06.2018 - 04.2022
- Trained and mentored staff on operational procedures and safety protocols.
- Resolved customer complaints effectively, enhancing overall guest experience at the venue.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Delivered exemplary customer service and warmly greeted guests.
Education
High School Diploma -
American Academy of Innovation
West Jordan, UTSkills
- Documentation
- Team management
- Customer engagement
- Verbal and written communication
- Task delegation
- Customer relations
- Inventory Management
- Staff training
Certification
Red Jacket Certified
Timeline
Cheese Department Lead
Smiths Food And Drug
06.2025 - Current
Cheese Monger
Smiths Food And Drug
12.2023 - 06.2025
Assistant General Manager
Papa Johns
04.2022 - 09.2023
Supervisor
Boondocks Food And Fun
06.2018 - 04.2022
High School Diploma -
American Academy of Innovation