Tiffaney Carr
Lewisville
Summary
Dynamic operations leader with over 10 years of experience in the catering and restaurant, and hotel industries. Specializes in staff training, client relationship management, and cost control. Proven ability to streamline operations and boost customer loyalty through innovative service enhancements.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Urban Taste Catering
2011 West Spring Creek Parkway Suite 2000
01.2015 - 02.2026
- Managed daily operations, ensuring timely delivery of catering services to diverse clients.
- Developed and executed innovative menu options, enhancing customer satisfaction and repeat business.
- Oversaw staff training programs, improving team efficiency and service quality.
- Established vendor relationships, negotiating favorable terms for ingredients and supplies.
- Implemented cost-control measures, optimizing resource allocation and reducing waste.
- Led marketing initiatives, increasing brand visibility through social media and community engagement.
- Streamlined event planning processes, enhancing coordination between kitchen and service teams.
- Analyzed client feedback to refine service offerings, driving continuous improvement in catering experiences.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Restaurant Manager
Marriott DFW South
4151 Centreport Dr, Fort Worth, TX 76155
01.2012 - 01.2015
- Directed daily restaurant operations, ensuring compliance with health and safety regulations.
- Managed staff scheduling, optimizing labor costs while maintaining service standards.
- Implemented training programs to enhance team performance and customer satisfaction.
- Developed and executed marketing strategies to increase restaurant visibility and revenue.
- Fostered relationships with vendors to negotiate favorable terms and maintain inventory levels.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
Bachelor of Science - Business Administration
Sam Houston State University
Huntsville, TX05-2010
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
- Staffing
- Negotiation
- Strategic planning
- Relationship management
- Budget development
- Recruiting and hiring
- Client relationship management
- Business operations management
- Risk management
Timeline
Owner/Operator
Urban Taste Catering
01.2015 - 02.2026
Restaurant Manager
Marriott DFW South
01.2012 - 01.2015
Bachelor of Science - Business Administration
Sam Houston State University