Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tiffani Aldridge

Summary

Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency while also delivering essential support in medical settings. Also possesses strong understanding of medical terminology and healthcare protocols, ensuring high standards of care and compliance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Merchandising Team Lead

Old Navy
04.2023 - Current
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Held leadership position for 3 months that allowed me to gain more insight into the business and build more of a team atmosphere , I was then also offered permanent leadership position
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Communicated product information with confidence and educated consumers about company.
  • Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
  • Developed strong relationships with clients for increased customer loyalty and retention.
  • Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Completed floorsets, filled floor, and rang up customers.
  • Provided exceptional customer service, resulting in positive feedback and repeat business from satisfied customers.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.

Cashier

Hardees
02.2020 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times, this helped allow me to develop beneficial time management skills
  • I was also offered a leadership position during my time here

Education

No Degree - Clinical Medical Assisting

Tidewater Medical Training
1300 Diamond Springs Road , Virginia Beach , Va
03-2025

High School Diploma -

Bayside High School
4960 Haygood Road Virginia Beach , VA 23455
06-2021

Skills

  • Medical terminology
  • Vital signs
  • Ekg
  • Phlebotomy
  • Time Management
  • Customer Service
  • Cash Handling
  • Phone etiquette
  • Customer engagement
  • Inventory control
  • Teamwork
  • Communication skills

Certification

  • Licensed Clinical Medical Assistant - March 2025
  • CMA Training - November 2024 - March 2025
  • Basic Life Support , Red Cross - January 31, 2025


Timeline

Merchandising Team Lead

Old Navy
04.2023 - Current

Cashier

Hardees
02.2020 - 03.2023

No Degree - Clinical Medical Assisting

Tidewater Medical Training

High School Diploma -

Bayside High School

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Tiffani Aldridge