Tiffani Clementin
Clearwater,FL
Summary
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
15
15
years of professional experience
Work History
Sales Representative
Spectrum Charter
08.2024 - Current
- Developed and maintained strong customer relationships to drive sales growth.
- Identified customer needs and provided tailored solutions to enhance satisfaction.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
- Led product demonstrations and presentations to educate customers on features and benefits.
Student Loans Manager
Doan Solutions
05.2018 - 08.2024
- Assisting clients with great customer service, as well as, helping them out with getting their student loans getting them into a Forgiveness Program
- Oversaw project execution, ensuring alignment with client objectives and timelines.
- Developed and implemented operational strategies to enhance team productivity and efficiency.
VIP Call Center Representative
One Touch Direct
04.2017 - 05.2018
- Answering incoming calls assisting customer with excellent customer service and collecting payment from customer
- Managed high-volume inbound calls while maintaining customer satisfaction and service quality.
- Resolved customer inquiries and issues efficiently, enhancing overall client experience.
Machine Operator
Gestamp
11.2015 - 01.2017
- Complete production reports to communicate team production level to management
- Operated and maintained advanced machinery to ensure optimal performance and quality standards.
- Executed production tasks efficiently, adhering to safety protocols and operational guidelines.
- Trained new operators on machine operation techniques and best practices for safety compliance.
Telemarketer
Labor Law Posters
05.2010 - 11.2015
- Obtain customer information such as name, address, and payment method, and enter orders into computer.
- Conducted outbound calls to educate clients on labor law compliance requirements.
- Developed and maintained detailed client records in CRM system for follow-up actions.
Manager
Mc Donald's
06.2012 - 07.2015
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Trained and mentored team members on best practices and operational procedures.
- Accomplished multiple tasks within established timeframes.
Cosmetologist/ Receptionist
Zoe Life Spa and Salon
03.2011 - 06.2014
- Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles
- Delivered personalized hair and skincare consultations to enhance client satisfaction.
- Executed various hair coloring and cutting techniques, ensuring consistency in quality and style.
- Maintained up-to-date knowledge of industry trends and product innovations to inform service offerings.
Education
Certificate - Cosmetology
Douglas J Aveda Institute
East Lansing, Michigan05-2010
High School Diploma -
Waverly High School
Lansing, Michigan06-2009
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Complex Problem-solving
- Objection handling
Accomplishments
- Ranked #3 sale representative in enterprise for 2025.
- Achieved VIP sales agent by completing training with accuracy and efficiency.
Timeline
Sales Representative
Spectrum Charter
08.2024 - Current
Student Loans Manager
Doan Solutions
05.2018 - 08.2024
VIP Call Center Representative
One Touch Direct
04.2017 - 05.2018
Machine Operator
Gestamp
11.2015 - 01.2017
Manager
Mc Donald's
06.2012 - 07.2015
Cosmetologist/ Receptionist
Zoe Life Spa and Salon
03.2011 - 06.2014
Telemarketer
Labor Law Posters
05.2010 - 11.2015
Certificate - Cosmetology
Douglas J Aveda Institute
High School Diploma -
Waverly High School