Tiffani Dellapietro
Pensacola,FL
Summary
Dynamic bartender with a proven track record at Bubbas 33, excelling in high-volume environments. Renowned for exceptional customer service and strong multitasking abilities, I fostered loyal clientele through engaging interactions and suggestive selling. Committed to maintaining cleanliness and responsible alcohol service, I consistently enhanced guest experiences and team morale.
Overview
7
7
years of professional experience
Work History
Bartender
Bubbas 33
Pensacola Florida
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender
Intermission
Pensacola, FL
04.2021 - 01.2023
- Worked late night shifts and extremely busy gallery nights.
- Used slow moving inventory items to create drink specials and push products we needed to get rid of
- Worked in a high volume, fast paced setting with a positive attitude
Bartender
Calverts
Pensacola, FL
09.2020 - 04.2021
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Built relationships with vendors to manage orders and negotiate costs.
- Prepared garnishes by evenly slicing and pitting fruits.
- Helped management plan and serve bar menu exceeding customer expectations.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender
Perdido Key Oyster Bar
Perdido, AL
05.2018 - 03.2021
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Education
High School Diploma -
Pine Forest High School
Pensacola Florida 08.2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Cash register operation
- Service-oriented mindset
- Suggestive selling
- Alcohol awareness
References
Tj Goodman- +1 (813) 597-7372
Owner of bubbas 33
Mike ashby - (850) 380-4746
Previous owner of intermission
Timeline
Bartender
Bubbas 33
03.2023 - Current
Bartender
Intermission
04.2021 - 01.2023
Bartender
Calverts
09.2020 - 04.2021
Bartender
Perdido Key Oyster Bar
05.2018 - 03.2021
High School Diploma -
Pine Forest High School