Tiffani Hughes
Beaumont,TX
Summary
Enthusiastic professional eager to grow experience in HR operations. Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Night Auditor
Maa Aadhyashakti LLC
08.2022 - Current
- Responsible for verifying revenue, preparing reports, responding to complaints and requests, processing invoices, reconciling accounts, balancing cash drawer, investigating and resolving out-of-balance accounts, keeping accurate financial records, and providing customer service.
Account Clerk III
City Of Beaumont
10.2019 - 05.2021
- Verified billing data, contacted customers for account information, answered inquiries, updated manuals, arranged debt repayment, located and notified delinquent accounts, advised customers on debt repayment strategies, conferred with customers to determine reasons for overdue payments, monitored overdue accounts, performed administrative functions, negotiated credit extensions.
COMMUNITY LIASON /MEDICAL ASSISTANT II
National Interventionalist Radiology Partners
08.2017 - 01.2018
- Recorded patients' medical history, vital statistics, and test results, interviewed patients for medical information, prepared and administered medications, showed patients to examination rooms, explained treatment procedures and instructions, collected and prepared laboratory specimens, performed general office duties, greeted and logged in patients, had sales meetings with prospective partners, followed up on leads through sales meetings with physicians.
Customer Account Representative
West
10.2014 - 02.2015
- Answered inbound calls, provided customer service to financial customers, provided account information, deescalated disputes, transferred to appropriate departments.
Account Manager
Aegis
06.2012 - 10.2014
- Answered inbound calls, provided customer service, assisted Medicare clients with supplemental plans, explained services and benefits, coordinated with insurance companies, deescalated upset clients, transferred to appropriate departments.
Education
Associate in Science (AS) in Business Administration Human Resources Specialization -
Houston Community College
Houston, TX12.2022
Skills
- Multitasking and Organization
- Punctual and Dependable
- Resolving issues
- Office Supervision
- Customer Service
- Staff Training
- Time Management
- Clerical duties
- Problem-Solving
- Strong Work Ethic
Certification
- CCMA Certification, 10/01/19, 02/01/23
- Texas Notary Public, 02/01/21, 02/01/25
Groups
The National Society of Leadership and Success, 03/01/21, Present
Awards
Honors Graduate, 12/01/22, 3.5
Timeline
Night Auditor
Maa Aadhyashakti LLC
08.2022 - Current
Account Clerk III
City Of Beaumont
10.2019 - 05.2021
COMMUNITY LIASON /MEDICAL ASSISTANT II
National Interventionalist Radiology Partners
08.2017 - 01.2018
Customer Account Representative
West
10.2014 - 02.2015
Account Manager
Aegis
06.2012 - 10.2014
Associate in Science (AS) in Business Administration Human Resources Specialization -
Houston Community College
- CCMA Certification, 10/01/19, 02/01/23
- Texas Notary Public, 02/01/21, 02/01/25
Similar Profiles
Mohammad AnziehMohammad Anzieh
General Manager at MAA Management LLCGeneral Manager at MAA Management LLC
Vijaya ParachuruVijaya Parachuru
Daycare Teacher's Assistant at Maa Blossoms BudsDaycare Teacher's Assistant at Maa Blossoms Buds
Prajjwal ThakurPrajjwal Thakur
Human Resources Manager at Maa Danteshwari Trauma CentreHuman Resources Manager at Maa Danteshwari Trauma Centre