Summary
Work History
Education
Skills
Timeline
Generic

Tiffani Lentsch

Sioux Falls,SD

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Work History

Customer Service Representative

Kum & Go
Sioux Falls, SD
09.2023 - 03.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Educated customers on special pricing opportunities and company offerings.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

GED -

Lincoln High School
Sioux Falls, SD
12-2023

Skills

  • Call Management
  • Appointment Scheduling
  • Report Generation
  • Complaint resolution
  • Scheduling
  • Quality Control
  • Customer Service
  • Order Processing
  • Retail sales customer service
  • Proofreading
  • Critical Thinking

Timeline

Customer Service Representative

Kum & Go
09.2023 - 03.2024

GED -

Lincoln High School
Tiffani Lentsch