TIFFANI MICHELLE WAITE
Troy,MI
Summary
Dynamic corporate account manager skilled in driving sales growth and fostering strategic partnerships. Successfully negotiated contracts valued over $500,000 annually, contributing to significant revenue expansion. Adept at identifying client needs and implementing effective solutions to enhance customer satisfaction and loyalty.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Corporate Account Manager
MIDCOM Data Technologies, Inc.
05.2022 - Current
- Coordinated sales lifecycle from proposal development to closing, enhancing customer engagement and satisfaction.
- Executed full sales cycle from initial lead processing through closing, driving sales growth and client retention.
- Negotiated profitable proposals with major companies, securing long-term accounts worth over $500,000 annually.
- Established partnerships in manufacturing, transportation, and distribution sectors, expanding corporate account base and revenue potential.
- Set and achieved company defined sales goals.
- Achieved or exceeded company-defined sales quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Secured competitor business via strategic marketing, service programs, and promotions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Identified and selected appropriate products based on customer requirements and specifications. based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Developed, maintained and utilized diverse client base.
Sales Coordinator, Accounts Manager
ENCO Systems, Inc
11.2019 - 04.2022
- Assessed client accounts to establish maintenance support contracts and identify new client acquisition, system assessments, and upgrades.
- Reported weekly sales opportunities and numbers based on new client acquisition, potential growth opportunities in the media field, and product development needs in the industry
- Managed hundreds of client accounts, updating and maintaining order files and operational information to enhance client service.
- Coordinated daily with marketing, technical support, and development departments, organizing and distributing lead opportunities within sales team while monitoring lead progress.
- Worked closely with accounting team on orders and accounts receivable issues
- Reviewed, updated, and distributed maintenance contracts to clients for renewals and upgrades.
Lecturer II
Central Michigan University
08.2017 - 06.2019
- Taught a full-time (sometimes more) course load each semester.
- Constructed courses, planned lessons, developed examinations, created presentations, and facilitated student development in broadcast, corporate, and music recording settings.
- Broadcast copywriting instructor and course coordinator
- Administered in-class exercises, homework assignments, PowerPoint presentations, blackboard materials, and examinations.
- (As well as personal development in the area of advertising-copy production)
- Supervised three to four graduate assistants each semester, training and advising them on instructing lab portions of basic and advanced audio classes and encouraging innovative ideas for classroom enhancement and student success.
- Provided strong support systems for assistants within the department to enhance academic and teaching success.
- Organized weekly meetings and trainings to improve assistants' knowledge of current technology and policies.
- Extensive knowledge of ProTools, including most recent versions, Adobe Audition CC2018 (and prior editions), as well as microphone setup and placement, live sound production, editing, and script writing
- Experience with linear and non-linear editing and production, as well as multiple types of monitors, consoles, control surfaces, and studio setups.
Lecturer I
Central Michigan University
08.2014 - 06.2017
- Taught four courses each semester, fostering student engagement and comprehension in audio production.
- Constructed courses, planned lessons, developed examinations, created presentations, and supported student development in broadcast, corporate, and music recording settings.
- Broadcast copywriting instructor and course coordinator
- Managed audio labs for basic and advanced audio production courses by overseeing equipment and resources.
- Administered in-class exercises, homework assignments, and assessments to enhance learning outcomes and student performance.
- Advised three to four graduate assistants each semester, mentoring them in effective instructional techniques for lab portions of audio classes.
Education
Master of Arts - Electronic Media Management
Central Michigan University
Mount Pleasant, MI05-2014
Bachelor of Applied Arts - Broadcast and Cinematic Arts
Central Michigan University
Mount Pleasant, MI05-2012
Skills
- Sales strategy
- Sales growth
- Solution selling
- Cross-selling techniques
- Database management
- Microsoft Office expertise
- Team collaboration
- Relationship management
- Sales strategy
- Organizational skills
- Self-motivated and deadline driven
- Adaptable to new environments and situations
References
References available upon request
Certification
- Barcode Scanner Recommendation Specialist, Zebra Technologies, May 2022
- Mobile Solutions Specialist, Zebra Technologies, May 2022
- Barcode Label Specialist, Zebra Technologies, May 2022
- Print DNA Specialist, Zebra Technologies, May 2022
- Advanced Data Capture Sales Professional, Zebra Technologies, May 2022
Timeline
Corporate Account Manager
MIDCOM Data Technologies, Inc.
05.2022 - Current
Sales Coordinator, Accounts Manager
ENCO Systems, Inc
11.2019 - 04.2022
Lecturer II
Central Michigan University
08.2017 - 06.2019
Lecturer I
Central Michigan University
08.2014 - 06.2017
Master of Arts - Electronic Media Management
Central Michigan University
Bachelor of Applied Arts - Broadcast and Cinematic Arts
Central Michigan University