Tiffani N. Brown
Bowie,Maryland
Summary
Results-driven and mission-focused Action Officer and Project Manager with 13+ years of progressive experience leading operations, logistics, cross-functional teams, and high-level government projects. Demonstrated expertise in risk management, critical infrastructure protection, cybersecurity policy, Agile project delivery, and interagency coordination across DOD, VA, and DHS sectors. Proven ability to enhance organizational performance, enforce compliance, and advise senior leaders in high-stakes and time-sensitive environments. Eager to contribute to an organization that values innovation, accountability, and a lasting impact on people and the community.
Overview
14
14
years of professional experience
Work History
Technical Deliverable Manager
Department of Veterans Affairs
Washington D.C., USA
04.2022 - Current
- Executed approximately 2,800 stand-up meetings, sprint planning, backlog refinement, and sprint reviews to align with Agile/Scrum methodologies.
- Facilitate task prioritization and progress tracking through three-week sprints, delivering detailed reports to senior leadership.
- Identify and mitigate team impediments while coaching members on Agile best practices to enhance productivity.
- Manage the SharePoint site by organizing architectural artifacts and ensuring documentation accessibility for stakeholders.
Air Transportation Supervisor
United States Air Force Reserve
Joint Base Andrews, USA
12.2011 - Current
- Implemented daily operational activities and managed workload distribution to achieve organizational goals.
- Developed high-impact training programs to enhance job knowledge and technical proficiency of Airmen.
- Executed unit training updates for over 200 personnel, increasing compliance by 75%.
- Oversaw customer service operations, ensuring manifest accuracy for over 9,000 personnel.
Project Manager (National Security Memorandum PMO)
Cybersecurity & Infrastructure Security Agency (CISA)
Alexandria, USA
04.2024 - 04.2025
- Supervised two teams of seven members, ensuring compliance with 508 accessibility standards for government materials.
- Developed and enforced standardized operating procedures, a plan of action and milestones (POAM), and PMO directives to streamline asset identification and validation processes, mission assurance tracking, and reporting capabilities.
- Spearheaded interagency collaboration across all 16 Critical Infrastructure sectors by leading bi-weekly meetings, developed and presented comprehensive PowerPoint briefings incorporating sector-specific inputs, enabling information sharing, national resource identification, and strategic alignment of risk management strategies, reported directly to senior leadership.
- Led the establishment and framework of the Program Management Office for CISA as the newly appointed National Coordinator; oversaw personnel selection, developed a reporting structure, established decision-making authority, escalation paths, and collaborated with the data analytics team to develop project portfolio management tools.
SME Operations Research Analyst
Cybersecurity & Infrastructure Security Agency (CISA)
Alexandria, USA
03.2023 - 03.2024
- Led expert analysis supporting national-level cybersecurity operations, including cross-sector risk assessments, and strategic white papers addressing sector-specific and emerging cyber risks, attacks, and vulnerabilities.
- Synthesized publicly available data, legislation, and DHS policy references into concise briefing books and talking point memos used by senior leaders and political officials in White House briefings and cross-sector meetings, enhancing message consistency and stakeholder confidence in CISA's strategic posture.
- Streamlined interagency data-sharing workflows by utilizing a centralized analytic platform to reduce cross-sector data latency by 45%, and enabling real-time risk communication.
Data Analyst
ECS
Ft. Belvoir, USA
10.2021 - 03.2022
- Conducted analytical support for tactical military systems and acquisitions.
- Created standardized reporting protocols and optimized workflow for contract deliverables.
- Collaborated with teams to gather requirements for data reporting and analysis.
- Utilized statistical tools for data modeling and predictive analysis initiatives.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
Assistant Operations Manager
Occupational Health Partners
Garner, USA
04.2021 - 10.2021
- Oversaw scheduling and staffing for medical evaluations, achieving 99.9% compliance with USCIS Form 1-693 protocols.
- Acted as primary liaison between patients, civil surgeon, and USCIS to resolve documentation discrepancies.
- Identified reconciled budget variances and identified cost-saving opportunities, resulting in a 15% reduction in overhead without compromising service quality, or patient care.
Accounting Office Manager
ESG Security
Indianapolis, USA
08.2019 - 01.2020
- Managed daily operations, coordinating with various site locations to ensure seamless functionality.
- Assessed staffing and training needs, and created schedules aligned with client requirements.
- Developed process improvements that increased efficiency, despite reduced staffing levels.
- Supervised financial initiatives, including budgets, P&L analysis, cash flow management, and legal compliance.
Personnel Security Specialist
Defense Finance & Accounting Systems
02.2015 - 02.2018
- Conducted bi-weekly trainings on Anti-terrorism/Force Protection, Physical Security, Counterintelligence, CBRNE, foreign espionage, and terrorist organizations along with and appropriate countermeasures for over 5000 employees.
- Authored and assessed security proposals such as Operational Security Plans and Program Protection Plans to ensure personnel and asset safety.
- Maintained controlled logging and dissemination of classified materials.
- Initiated and tracked investigations using OPM and e-QIP systems, recommending security clearance eligibility based on detailed case analyses.
- Responded to Investigative Service Provider requests regarding subject status in JPAS and ISMS.
Education
Master of Science - Information Systems
University of Phoenix
Phoenix04.2022
Bachelor of Science - Health Management
University of Phoenix
Phoenix08.2018
Associate of Arts - Health Administration
University of Phoenix
Phoenix05.2013
Skills
- Agile project management
- Stakeholder engagement
- Risk assessment
- Data analytics
- Technical documentation
- Team leadership
Security Clearance
Secret
Accomplishments
- The Source - Newsletter Acknowledgement of exceptional work and leadership
- Air and Space Achievement Medal
- Air and Space Outstanding Unit Award
- National Defense Service Medal
- Global War On Terrorism Expeditionary Medal
- Nuclear Deterrence Operations Service Medal
- Air and Space Expeditionary Service
- Air and Space Longevity Service Award
Timeline
Project Manager (National Security Memorandum PMO)
Cybersecurity & Infrastructure Security Agency (CISA)
04.2024 - 04.2025
SME Operations Research Analyst
Cybersecurity & Infrastructure Security Agency (CISA)
03.2023 - 03.2024
Technical Deliverable Manager
Department of Veterans Affairs
04.2022 - Current
Data Analyst
ECS
10.2021 - 03.2022
Assistant Operations Manager
Occupational Health Partners
04.2021 - 10.2021
Accounting Office Manager
ESG Security
08.2019 - 01.2020
Personnel Security Specialist
Defense Finance & Accounting Systems
02.2015 - 02.2018
Air Transportation Supervisor
United States Air Force Reserve
12.2011 - Current
Master of Science - Information Systems
University of Phoenix
Bachelor of Science - Health Management
University of Phoenix
Associate of Arts - Health Administration
University of Phoenix
Similar Profiles
Gregory EllisGregory Ellis
Advanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans HealthcareAdvanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans Healthcare
Bruce RitenburgBruce Ritenburg
VETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits AdminVETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits Admin
Camilla LanierCamilla Lanier
Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)
Angela Antoinette PerkinsAngela Antoinette Perkins
Health System Specialist at Department of Veterans Affairs/ Veterans Health AdministrationHealth System Specialist at Department of Veterans Affairs/ Veterans Health Administration
Gia'Donna Nichols-HolmesGia'Donna Nichols-Holmes
Manager at School of Business, University of Maryland Global CampusManager at School of Business, University of Maryland Global Campus