Tiffani Pollock
New Port Richey
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
16
16
years of professional experience
Work History
Server
The Breakfast Nook
Land O' Lakes
09.2020 - 01.2026
- Upsold daily specials and promoted new menu items to increase customer interest.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server/Bartender
Lagerhaus Brewery & Grill
Palm Harbor
04.2017 - 01.2021
- Provided exceptional customer service in fast-paced brewery environment.
- Managed cash register and processed customer payments efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Managed inventory by tracking supplies and restocking as needed.
Bar Manager
Paul's Shrimphouse
Tarpon Springs
08.2012 - 03.2017
- Oversaw inventory management, including ordering and stock rotation of supplies.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Increased revenue by promoting additional products and assisting with beverage menu.
Bartender
Mustang Sally's Tavern
Holiday
11.2009 - 02.2012
- Crafted signature cocktails using fresh ingredients and creative techniques.
- Engaged patrons with friendly conversation, fostering a welcoming atmosphere.
- Operated cash register, processing payments accurately and efficiently.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Skills
- Cash handling
- Sales techniques
- Check payment processing
- High volume dining
- POS operation
Timeline
Server
The Breakfast Nook
09.2020 - 01.2026
Server/Bartender
Lagerhaus Brewery & Grill
04.2017 - 01.2021
Bar Manager
Paul's Shrimphouse
08.2012 - 03.2017
Bartender
Mustang Sally's Tavern
11.2009 - 02.2012