Tiffani Pollock
Holiday,United States
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Server/Bartender position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Waitress
The Breakfast Nook
09.2020 - 07.2023
Server/Bartender
LagerHaus Bar & Grill
07.2017 - 05.2021
- Committed to fostering teamwork and supporting peers to achieve collective goals
- Efficiently managed beverage orders, enhancing customer satisfaction and boosting sales
- Aided team members during peak hours, ensuring smooth operations and guest satisfaction
- Maintained meticulous accuracy in order handling and cash management, reducing errors
- Collaborated effectively with kitchen staff to streamline service and minimize wait times
- Eagerly engaged with guests to create a welcoming atmosphere, increasing repeat visits
- Boosted team efficiency by implementing faster service techniques
- Provided training to new staff to uphold service standards.
Receptionist
La Posh Salon
05.2016 - 01.2021
- Managed front desk at La Posh Salon, enhancing client satisfaction through meticulous appointment scheduling
- Streamlined client check-ins, boosting efficiency and reducing wait times
- Provided exceptional customer service, ensuring client needs were met promptly
- Implemented a new filing system that increased operational efficiency
- Evaluated and optimized appointment scheduling processes to enhance client satisfaction.
Education
2000
Skills
- Customer Service
- Time Management
- Teamwork
- Attention to Detail
- Multitasking
- Sales
- POS Systems
- Menu Knowledge
- Upselling
- Cash Handling
Timeline
Waitress - The Breakfast Nook
09.2020 - 07.2023
Server/Bartender - LagerHaus Bar & Grill
07.2017 - 05.2021
Receptionist - La Posh Salon
05.2016 - 01.2021
Hudson High School , - ,
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