Tiffani Rich
Port St. Lucie,FL
Summary
Dynamic and results-oriented New Home Sales Consultant with a proven track record in sales, customer engagement, and real estate marketing. Skilled at surpassing sales targets, implementing innovative marketing strategies, and fostering client satisfaction. Recognized for strong communication, leadership, and problem-solving abilities, with extensive knowledge of the real estate market.
Overview
13
13
years of professional experience
1
1
Certification
Work History
NEW HOME SALES AGENT
NEW HOME STAR, Representing Maronda Homes
Port St Lucie
03.2024 - Current
- Generated over $7 million in sales for Q3
- Recognized as a Division Marketing Expert within the first quarter of employment
- Improved Google reviews from 4.2 to 4.7
- Guided clients through the sales process, including home selection, home design options, financing options and the purchase agreement
- Participated in and hosted open houses, community events, and model home tours
- Developed and implemented marketing strategies to attract potential buyers
- Utilized social media and online platforms to promote new construction homes and community features
- Organized and facilitated regular meetings with existing clients to review progress, discuss new opportunities, and address any concerns or issues
- Maintained an organized database of client interactions, including notes from meetings, emails, phone calls
OFFICE ADMINISTRATOR
Kolter Homes
Palm Beach Gardens, Florida
07.2022 - 08.2023
- Facilitated daily operations for corporate headquarters, providing support to over 50 staff members within multiple departments
- Organized events ranging from 150-person company-wide holiday parties to head-of-department corporate meetings
- Managed budgets and vendor bids for onsite corporate needs, oversaw property management, maintenance needs, supply orders, and staff satisfaction
- Processed invoices, payments, and incoming and outgoing mail
- Provided customer support and managed inquiries from customers and vendors
DIRECTOR OF CLIENT SERVICES
SAVE BIG LEADS
Boca Raton, Florida
09.2011 - 07.2022
- Provided executive-level support to the CEO
- Managed office of 10 and a call center of 211 agents
- Coordinated resources necessary for successful implementation of projects involving multiple stakeholders
- Managed, trained, and evaluated team members in order to meet organizational goals
- Ensured compliance with company policies, industry regulations, and legal requirements
- Maintained up-to-date records of all interactions with clients including notes on conversations and emails
Education
St. Francis College
NYSkills
- Sales & Customer Engagement
- Marketing & Social Media Strategy
- Event Planning & Coordination
- Contract Management
- Office Administration & Budget Management
- Real Estate Market Knowledge
- Excellent Communication & Interpersonal Skills
- Sales strategy development
- Attention to detail
- Problem-solving aptitude
Certification
Real Estate License, SL3564838, FL, 2023
References
- Robert Smithwick, CEO, Kolter Homes, 954-594-0387
- Chris Schmitz, Vice President of Finance, Kolter Homes, 239-331-6913
- Adriana DeLorenzo, Senior Community Manager, Maronda Homes, 305-389-0415
- Olivia Ball, Community Manager, Maronda Homes, 443-766-9584
- Nicholas Passalaqcua, President, Quotelogic, 561-430-8404
Volunteer Experience
Mutty Paws Rescue, West Palm Beach, FL January 2020 - Present.
Developed strong communication skills while providing customer service to visitors at volunteer center., Organized and assisted with events, activities and programs to drive outreach initiatives., Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects.
Awards
- Coach of the Year, Cardinal Newman High School, 2017
- Outstanding Customer Service, Save Big Leads, 2019
- Rookie of the Year, Kolter Homes, 2022
- Highest Net Sales, Maronda Homes, 07/2024
Timeline
NEW HOME SALES AGENT
NEW HOME STAR, Representing Maronda Homes
03.2024 - Current
OFFICE ADMINISTRATOR
Kolter Homes
07.2022 - 08.2023
DIRECTOR OF CLIENT SERVICES
SAVE BIG LEADS
09.2011 - 07.2022
Real Estate License, SL3564838, FL, 2023
St. Francis College
Similar Profiles
Jennifer ScheelJennifer Scheel
New Home Sales Consultant at Maronda Homes/New Home StarNew Home Sales Consultant at Maronda Homes/New Home Star
Diane MorganDiane Morgan
Sales Associate at New Home Star/Maronda HomesSales Associate at New Home Star/Maronda Homes
Rhonda WrightRhonda Wright
AMINISTRATIVE ASSITANT at WORKWAY INC. ( MARONDA HOMES LLC OF FLORIDA )AMINISTRATIVE ASSITANT at WORKWAY INC. ( MARONDA HOMES LLC OF FLORIDA )