Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffani Terry

Spiro,OK

Summary

Accomplished Sales Floor Supervisor focused on team leadership and customer service excellence. Experience in managing inventory and optimizing product displays, leading to increased customer satisfaction and enhanced store performance.

Overview

4
4
years of professional experience

Work History

Sales Floor Supervisor

JCPenney
Fort Smith, Arkansas
03.2022 - Current
  • Supervised sales floor staff to enhance customer service effectiveness.
  • Trained new employees on store policies and procedures for compliance.
  • Managed inventory levels and organized product displays to maximize visibility.
  • Monitored sales trends to inform merchandising strategies for improved performance.
  • Assisted customers with inquiries, resolving issues promptly to ensure satisfaction.
  • Oversaw cash handling activities, including counting money and reconciling registers..

Education

MBA - General Management

Northeastern State University
Tahlequah, OK
05-2027

BBA - Human Resources Management

Northeastern State University
Tahlequah, OK
05-2026

Associate of Applied Science - Business Administration

Carl Albert State College
Poteau, OK
05-2024

High School Diploma -

Spiro Highschool
Spiro, OK
05-2022

Skills

  • Customer service
  • Team leadership
  • Visual merchandising
  • Problem solving
  • Team building
  • Store recovery
  • Retail management
  • Marketing

Timeline

Sales Floor Supervisor

JCPenney
03.2022 - Current

MBA - General Management

Northeastern State University

BBA - Human Resources Management

Northeastern State University

Associate of Applied Science - Business Administration

Carl Albert State College

High School Diploma -

Spiro Highschool
Tiffani Terry