Accomplished Sales Floor Supervisor focused on team leadership and customer service excellence. Experience in managing inventory and optimizing product displays, leading to increased customer satisfaction and enhanced store performance.
Overview
4
4
years of professional experience
Work History
Sales Floor Supervisor
JCPenney
Fort Smith, Arkansas
03.2022 - Current
Supervised sales floor staff to enhance customer service effectiveness.
Trained new employees on store policies and procedures for compliance.
Managed inventory levels and organized product displays to maximize visibility.
Monitored sales trends to inform merchandising strategies for improved performance.
Assisted customers with inquiries, resolving issues promptly to ensure satisfaction.
Oversaw cash handling activities, including counting money and reconciling registers..
Education
MBA - General Management
Northeastern State University
Tahlequah, OK
05-2027
BBA - Human Resources Management
Northeastern State University
Tahlequah, OK
05-2026
Associate of Applied Science - Business Administration
Carl Albert State College
Poteau, OK
05-2024
High School Diploma -
Spiro Highschool
Spiro, OK
05-2022
Skills
Customer service
Team leadership
Visual merchandising
Problem solving
Team building
Store recovery
Retail management
Marketing
Timeline
Sales Floor Supervisor
JCPenney
03.2022 - Current
MBA - General Management
Northeastern State University
BBA - Human Resources Management
Northeastern State University
Associate of Applied Science - Business Administration