Tiffani A. Thomas
Fayetteville,AR
Summary
Passionate, relatable professional and Educator, with dynamic safety and service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and motivated job seeker with strong organizational skills.
Overview
11
11
years of professional experience
Work History
Medical Support Assistant
Department of Veterans Affairs
10.2023 - Current
- Provided administrative support to healthcare professionals, improving patient care coordination.
- Managed appointment scheduling and follow-up calls to enhance patient access to services.
- Maintained electronic health records with accuracy, ensuring compliance with regulatory standards.
- Assisted in processing patient intake forms, streamlining onboarding procedures for new patients.
Substitute Teacher, K-12
ESS
01.2023 - 10.2023
- Implemented lesson plans to facilitate diverse learning styles across K-12 grade levels.
- Adapted instructional materials to meet individual student needs and ensure engagement.
- Collaborated with classroom teachers to maintain effective classroom management strategies.
- Utilized educational technology to enhance student learning experiences and streamline assessments.
Teacher
Pulaski County Special School District
07.2017 - 08.2021
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Insurance Agent
Aflac
07.2015 - 03.2016
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
Education
Advanced Diploma - undefined
Arkadelphia Public School District
K-12, Arkadelphia, 5564, ARBSE - undefined
Henderson State University, Henderson St
1100, Arkadelphia, AR2002
Skills
- Utilizes Microsoft Word and PowerPoint to create documents and presentations Supports office operations by managing copy, fax, and typing tasks at 65 wpm Assists team members with internet research and information retrieval
- Certified in First Aid and CPR, ensuring readiness to respond to emergencies
- Facilitates effective communication strategies
- Designed and coordinated comprehensive care and treatment plans for children
References
Allison Dempsy: Aflac District Manager
2393 Hwy 51 N. Arkadelphia, AR 71923
501-319-4905
Matthew Mellor: Principal PCSSD Lawson Elementary 501-821-7000 mmellor@pcssd.org
Michael Francis Supervisor Department of Veterans Affairs Fayetteville AR Michael.francis@va.gov
Timeline
Medical Support Assistant
Department of Veterans Affairs
10.2023 - Current
Substitute Teacher, K-12
ESS
01.2023 - 10.2023
Teacher
Pulaski County Special School District
07.2017 - 08.2021
Insurance Agent
Aflac
07.2015 - 03.2016
Advanced Diploma - undefined
Arkadelphia Public School District
BSE - undefined
Henderson State University, Henderson St