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Tiffanie Bundick
Richmond,VA
Summary
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and an eagerness to gain more knowledge and develop new skills. Enthusiastic professioinal eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in.
Overview
8
8
years of post-secondary education
10
10
years of professional experience
Work History
Security Officer
Rmc Events
Mechanicsville, VA
04.2019 - Current
- Conducted 45 minute-1 hour patrols of key areas to spot and control security concerns.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Utilized radio and telephone communications equipment to contact other on-campus personnel and external authorities.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Cashier
Lowe's Companies Inc.
Richmond, VA
08.2015 - 03.2019
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped over 10 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Answered questions about store policies and concerns to support positive customer experiences.
- Operated cash register for cash, check and credit card transactions with 98% accuracy.
- Checked prices for customers and processed items sold by scanning barcodes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Museum Guide
Poe Foundation Inc. Edgar Allan Poe Museum
Richmond, VA
05.2011 - 07.2015
- Collected tickets and fees from each individual prior to start of tour.
- Guided groups of up to 30 people on tours of The Poe Museum.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Built personal relationships with guests to promote positive experiences.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours; night, weekend, and holiday shifts.
- Conducted research, gathered information from multiple sources and presented results.
- Developed tour programming to enhance guest experiences.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used Microsoft Word and other software tools to create documents and other communications.
- Developed and maintained courteous and effective working relationships.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
High School Diploma -
Manchester High School
Midlothian, VA 09.2001 - 06.2005
No Degree - German Language And Literature
Virginia Wesleyan College
Norfolk, VA 08.2005 - 01.2008
Bachelor of Arts - History
Virginia Commonwealth University
Richmond, VA 01.2009 - 05.2011
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Superior customer service
undefinedQuote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Interests
Learning new languages
History
Developing new skills
Computers
Coding
Timeline
Security Officer
Rmc Events
04.2019 - Current
Cashier
Lowe's Companies Inc.
08.2015 - 03.2019
Museum Guide
Poe Foundation Inc. Edgar Allan Poe Museum
05.2011 - 07.2015
Bachelor of Arts - History
Virginia Commonwealth University
01.2009 - 05.2011
No Degree - German Language And Literature
Virginia Wesleyan College
08.2005 - 01.2008
High School Diploma -
Manchester High School
09.2001 - 06.2005
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