Tiffanie Catron Merris
Huber Heights,OH
Summary
Strategic and results-driven Distributor Business Manager with 9+ years of success in driving revenue growth, managing large accounts, and building high-performing distributor relationships. Recognized for exceeding sales targets and developing innovative solutions aligned with client needs.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Distributor Business Manager
Acxion Foodservice
Ohio
06.2016 - Current
- Increased sales by cultivating successful customer relationships by focusing on client goals and initiatives
- Built and nurtured strong relationships with Large Leverage Operators
- Increased revenue by securing and developing new accounts while providing value-added services to existing customers
- Grew customer base by identifying needs for relevant product solutions to fit client focuses
- Created and executed marketing initiatives in order to reach quarterly goals in given territory
- Managed existing portfolio and potential leads using CRM system
- Oversaw multiple distributors and worked diligently to meet and exceed performance goals
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Developed strong relationships with key accounts, leading to increased repeat business.
- Participated in trade shows and industry events to network and promote products.
General Manager
Ruby Tuesday
01.2004 - 01.2016
- Enhanced operational performance by leveraging effective business strategies, systems, and procedures
- Overall aspects of day to day business operations for full service restaurant
- Championed loyal, long-term guest relationships through effective employee management
- Delivered exceptional guest experiences through hands-on leadership of team members and managers
- Designed sales and service strategies to improve revenue and employee retention
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention
Education
No Degree -
Clayton State
01-2000
High School Diploma -
Riverdale High School
Riverdale, GA06-1999
Skills
- Sales Force Proficiency
- Distributor & Account Management
- Team Leadership & Coaching
- Effective Time Management
- Strategic Sales Planning
- Effective Communication
- Critical Thinking
- Staff training and development
- Distribution network optimization
- Budgeting and finance
- Product presentation
- Client relations
Certification
Serve Safe Food Handler
Timeline
Distributor Business Manager
Acxion Foodservice
06.2016 - Current
General Manager
Ruby Tuesday
01.2004 - 01.2016
No Degree -
Clayton State
High School Diploma -
Riverdale High School