Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Server
Hard Rock Casino
Gary, Indiana
06.2024 - 03.2025
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Stocked service areas with supplies during slow periods.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Parea.
Valparaiso, Indiana
03.2019 - 04.2024
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Greeted guests and provided menus.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Assisted in training new servers.
Filled condiments and napkin containers during slack periods.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Informed customers of daily specials and signature menu items.
Server
Captains house
Gary, Indiana
05.2017 - 11.2018
Prepared drinks according to standard recipes.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided excellent customer service to ensure satisfaction.
Stocked service areas with supplies during slow periods.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Stayed informed about daily specials, new menu items, promotions.
Ensured that each guest was served courteously, quickly, and efficiently.
Delivered food orders promptly and courteously.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.