Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tiffanie Phillips

Humble,TX

Summary

Experienced and results-driven Logistics Coordinator with a strong background in logistics and supply chain operations, actively building operations knowledge to grow beyond the current role. Recognized for fostering team engagement, promoting a culture of safety, inclusivity, and driving performance excellence. Demonstrated success in improving site operations through data-driven decision-making and collaboration with store leadership, third-party carriers, and internal teams. Pursuing an operations manager certification and gaining hands-on experience by shadowing operational leaders in preparation for a Lead Warehouse Worker role.

Overview

6
6
years of professional experience

Work History

Logistics Coordinator

Target
Houston, Texas
01.2022 - Current
  • Coordinated daily transportation operations, including scheduling, routing, tracking, and documentation, to ensure timely and accurate deliveries.
  • Oversaw loading and unloading operations at the Sortation Center to maintain efficient and continuous freight flow.
  • Directed and monitored inbound and outbound trailer movements within the distribution yard to ensure uninterrupted operational throughput.
  • Supported logistics planning and forecasting by securing additional ad hoc drivers to prevent missed ship-from-store freight when transportation capacity was constrained.
  • Proactively increased national carrier trailer capacity and scheduled supplemental pickups during peak holiday periods, preventing volume blowouts, and ensuring on-time guest delivery commitments.
  • Enforced safety and compliance standards through training, audits, and accountability measures for carriers and drivers.
  • Resolved delivery discrepancies and operational delays through proactive tracking, issue escalation, and root cause analysis.
  • Collaborated with stores, carriers, Operations, E & F departments, Asset Protection, and senior Sortation leadership to align linehaul schedules, supply delivery, and national carrier/DDU dispatch in support of Delivery Promise (DPO) objectives.
  • Conducted an in-depth analysis of delivery performance trends impacting guest commitments and service levels.
  • Implemented corrective actions, including carrier performance management, route optimization, and coaching store leadership on operational inefficiencies contributing to Sortation Center delays.

Process Assistant- Over the Road

Amazon
Katy, Texas
02.2020 - 01.2022
  • Supervised over 30 over-the-road drivers across regional routes, maintaining a 95%+ on-time delivery rate through proactive monitoring and timely issue resolution.
  • Provided training to new drivers on efficient delivery processes, including loading vans according to guest order priorities.
  • Monitored driver performance against KPIs, delivering retraining and coaching to improve efficiency, adherence to standards, and service quality.
  • Mitigated package returns by reassigning drivers to assist those falling behind schedule, leveraging route optimization, van capacity, and time management.
  • Provided coaching and guidance to drivers experiencing delays, deploying additional resources to reduce disruptions, and maintain operational continuity.

Education

Bachelor of Science - Logistics And Supply Chain Management

University of Houston
Houston, TX
05-2009

Skills

  • MS office
  • Organization and time management
  • Effective communication
  • Performance management
  • Compliance enforcement
  • Data analysis
  • Supply chain coordination
  • Training development
  • Collaboration
  • Analytical and critical thinking

References

References available upon request.

Timeline

Logistics Coordinator

Target
01.2022 - Current

Process Assistant- Over the Road

Amazon
02.2020 - 01.2022

Bachelor of Science - Logistics And Supply Chain Management

University of Houston
Tiffanie Phillips