Tiffanie Woodo
Atlantic City,NJ
Summary
Highly-motivated Property Manager with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Known for high productivity and efficient task completion. Skilled in property management, budgeting, and conflict resolution. Excel in time management, problem-solving, and communication, ensuring smooth operation of multiple properties. Ready to leverage specialized skills and soft abilities to contribute positively to team goals and tenant satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Property Manager
Atlantic City Housing Authority
ATLANTIC CITY, New Jersey
11.2020 - Current
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Updated tenant and unit information to keep current in housing database.
Assistant Property Manager
Atlantic City Housing Authority
Atlantic City , NJ
04.2020 - 11.2020
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Prepared monthly financial reports for review by the property manager.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Explained policies and procedures to tenants and enforced rules.
- Conducted tours of vacancies with prospective tenants.
Independent Living Specialist
Covenant House NJ
Atlantic City, New Jersey
05.2005 - 06.2019
- Assessed the needs of individuals with disabilities and their families to determine eligibility for services.
- Provided direct case management, advocacy, and support services to clients in order to promote independent living skills.
- Facilitated group activities designed to build community inclusion and self-advocacy skills.
- Developed individual service plans that identified goals and objectives for each client.
- Coordinated referrals to appropriate resources including housing, transportation, financial assistance programs.
- Conducted workshops on topics such as budgeting, job readiness, life skills development.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Monitored progress of clients towards achieving their goals as outlined in their individual service plans.
- Participated in regular team meetings to discuss cases and develop strategies for providing effective services.
- Collaborated with other agencies or organizations involved in client care planning.
- Advised clients on available benefits such as Social Security Disability Insurance or Supplemental Security Income.
- Actively participated in outreach efforts within the community to increase awareness about Independent Living Services programs offered through the agency.
- Transported individuals to medical appointments and assisted with errands.
Education
High School Diploma -
Atlantic City High School
Atlantic City, NJ06-1996
Skills
- Multi-family property management
- Office Management
- Customer service-focused
- Exceptional oral and written communication skills
- Tenant relations
- Rent collection
- Property management
- Property tours and inspections
- Database management
- Lease renewals
- Staff management
- Tenant and eviction laws
- Clear oral/written communication
- Scheduling
- Relationship building
Certification
- HMIS (Homeless Management Information System
- PHA Web Management
Timeline
Property Manager
Atlantic City Housing Authority
11.2020 - Current
Assistant Property Manager
Atlantic City Housing Authority
04.2020 - 11.2020
Independent Living Specialist
Covenant House NJ
05.2005 - 06.2019
- HMIS (Homeless Management Information System
- PHA Web Management
High School Diploma -
Atlantic City High School
Similar Profiles
Brian NorwoodBrian Norwood
Property Manager at Atlantic City Housing AuthorityProperty Manager at Atlantic City Housing Authority
Serra HeckSerra Heck
Site Manager Pressley / PA Bidwell at Housing Authority Of The City Of PittsburghSite Manager Pressley / PA Bidwell at Housing Authority Of The City Of Pittsburgh
Charles BatemanCharles Bateman
Applicant Review Specialist at Housing Authority of Baltimore CityApplicant Review Specialist at Housing Authority of Baltimore City