Tiffani L. Mireles
Corvallis,Oregon
Summary
Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated to leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.
Overview
12
12
years of professional experience
Work History
Assistant Branch Manager
Oregon State Credit Union
Philomath, OR
03.2016 - 03.2019
- Assisted branch manager with planning, organization and general direction of team
- Worked closely with Manager adhering to branch budget, setting performance expectations, evaluations, employment issues, coaching, training and mentoring staff
- Facilitated several branch meetings
- Worked to maintain positive spirit, create momentum and an environment of support and respect.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs
Operations Supervisor
Oregon State Credit Union
Corvallis, OR
09.2011 - 03.2016
- Supervised day to day operations
- Maintained proper cash levels to assist members with their various needs
- Performed and reported on weekly, monthly and quarterly audits of ATM, vault, cash drawers, dispenser/recycler, alarms and other branch security
- Filled in in a managerial capacity at several branches including call center
- Advocated with direct staff on the credit union's key management objectives
- Provided general scheduling
- Guided and promoted teller and other staff as assigned
- Underwrote loans
Financial Services Consultant
OSU Federal Credit Union
Corvallis, OR
03.2007 - 08.2011
- Assisted members with all of their financial needs
- These needs range from simple monetary transactions to more complex needs such as planning for their financial future
- Opened memberships
- Load and disburse loans
- Recognize various needs of members
- Assisted management staff In vault balancing, branch closing and filling in when necessary to help problem solving in their absence.
Education
Computer Literacy -
Immaculata College
Philadelphia, PAGED -
Coronado High School
Scottsdale, AZ06.1985
Skills
- Financial planning
- Consumer loans
- Monetary transactions
- Foreign Currency Exchanges
- Loan Application Processing
- Customer Satisfaction
- Administrative Support
- Answering Research Questions
- Money Handling
- Information Gathering
- Online Systems
- Solution Optimization
Timeline
Assistant Branch Manager
Oregon State Credit Union
03.2016 - 03.2019
Operations Supervisor
Oregon State Credit Union
09.2011 - 03.2016
Financial Services Consultant
OSU Federal Credit Union
03.2007 - 08.2011
Computer Literacy -
Immaculata College
GED -
Coronado High School
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