Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffanny Hines

Cleveland

Summary

Detail-oriented Release of Information Specialist with extensive experience at MRO, adept at ensuring HIPAA compliance and managing sensitive patient data. Proven ability to enhance customer service through effective communication and problem-solving skills, while maintaining confidentiality and accuracy in document processing. Recognized for reliability and attention to detail in fast-paced environments.

Results-driven information management professional with keen ability to handle sensitive data and ensure compliance. Proven track record in managing and processing information requests with precision and adherence to privacy standards. Known for effective team collaboration, reliability, and adaptability to changing demands.

Professional with comprehensive experience in managing sensitive information and ensuring compliance with regulatory standards. Proven ability to work collaboratively in team to meet organizational goals and adapt to shifting priorities. Strong skills in data management, confidentiality practices, and customer service. Recognized for reliability and effectiveness in delivering results.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Release of Information Specialist

MRO
08.2019 - Current
  • Ensure proper documentation was completed prior to releasing any records.
  • Used Exchange Manager to perform data entry functions.
  • Handled phone calls from attorneys, insurance companies and patients.
  • Process requests for release of patient information while ensuring compliance with HIPAA regulations and state laws.
  • Assist customers in completing authorization forms correctly and efficiently.

Client Service Representative

Ciox Health
05.2015 - 08.2019
  • Data Entry request into Prism software
  • Processing legal request
  • Process Stat 's request
  • Cover front desk
  • Customer Service
  • Adhered to all applicable federal and state privacy laws including HIPAA regulations.

Release of Information Specialist II

Healthport
05.2007 - 05.2015
  • Date stamped requests and highlighted pertinent data to facilitate processing.
  • Processed requests for release of patient information while ensuring compliance with HIPAA regulations and state laws
  • Monitored incoming requests for release of information on daily basis
  • Data Entry
  • Cover ER Stat desk

Education

Diploma - Medical Assistant

Cleveland Institute of Dental-Medical Assistant
Lyndhurst, OH
06-1999

High School Diploma -

Maple Heights High School
Maple Heights, OH
06-1998

Skills

  • HIPAA compliance
  • Software knowledge
  • Document scanning
  • Information management
  • Confidentiality
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Critical thinking
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Troubleshooting abilities
  • Electronic health records
  • Data entry
  • Medical terminology
  • Medical release of information ROI processes
  • Word processing software

Timeline

Release of Information Specialist

MRO
08.2019 - Current

Client Service Representative

Ciox Health
05.2015 - 08.2019

Release of Information Specialist II

Healthport
05.2007 - 05.2015

Diploma - Medical Assistant

Cleveland Institute of Dental-Medical Assistant

High School Diploma -

Maple Heights High School
Tiffanny Hines