Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Operations Associate Manager
Stony Brook University Campus Residences
09.2024 - Current
Organized mail and parcel delivery for over 10,500 student residents on the SBU campus.
Implemented successful business strategies to increase efficiencies and reach the growing population on campus.
Developed creative solutions to address customer complaints or resolve disputes swiftly.
Worked with cross-functional teams to achieve goals.
Established positive relationships with residents by demonstrating empathy and respect.
Experience in transportation and distribution environments.
Built an positive work environment by encouraging others and playing to the teams strengths.
Retail Store Manager
AIM SMARTER LLC
07.2023 - 06.2024
Processed invoices, purchase orders, and other financial paperwork.
Monitored and forecasted upcoming levels of demand to maintain optimal inventory levels.
Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Lead employee recruiting, onboarding, and training on store procedures.
Provided regular feedback to enhance team performance.
Directed merchandising strategies to enhance product visibility.
Director of Event Planning
La Liga De Justicia
01.2023 - 08.2023
Forged alliances with community leaders, businesses, and government agencies.
Developed compelling ad campaigns for increased online presence.
Analyzed local needs to design fresh initiatives.
Streamlined procedures involving workforce coordination, financial planning, execution of programs.
Partnered harmoniously with coworkers from various backgrounds to meet goals and manage event challenges.
Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
Project Manager
Sonotec US Inc
07.2022 - 01.2023
Integrated client feedback promptly during project phases.
Tasked with conducting status meetings to communicate project updates with stakeholders, and team members.
Streamlined discussions among German engineering teams to establish clear goals and tasks.
Managed risks by analyzing potential issues and implementing mitigation strategies.
Optimized fiscal budget to facilitate lunch and learns with industry leaders.
Managed tradeshow activities, networking with clients and professionals.
Education
Master of Business Administration (M.B.A.) - Business Management
Stony Brook University
Stony Brook
05.2022
Bachelor of Science (B.S.) - Business Management & Marketing
Stony Brook University
Stony Brook
01.2020
Skills
Digital Content Development
Project Support
Search Engine Optimization
Administrative Support
Digital Content Management
Product marketing
Google Analytics
Performance Optimization
Customer service
Timeline
Operations Associate Manager
Stony Brook University Campus Residences
09.2024 - Current
Retail Store Manager
AIM SMARTER LLC
07.2023 - 06.2024
Director of Event Planning
La Liga De Justicia
01.2023 - 08.2023
Project Manager
Sonotec US Inc
07.2022 - 01.2023
Master of Business Administration (M.B.A.) - Business Management
Stony Brook University
Bachelor of Science (B.S.) - Business Management & Marketing
Coordinator, Public Relations and Marketing at Stony Brook University Campus ResidencesCoordinator, Public Relations and Marketing at Stony Brook University Campus Residences
Research Project Assistant at Dr. Sara Hamideh - SOMAS, Stony Brook UniversityResearch Project Assistant at Dr. Sara Hamideh - SOMAS, Stony Brook University