TIFFANY AINSWORTH
Panama City Beach,FL.
Summary
Dedicated and driven sales professional, with over 15 years of experience, exceeding sales goals, building long term relationships with clients, while delivering positive experiences through high-quality customer care. In addition, three years experience as an Escrow Officer, making complex real estate transactions seamless for buyers, sellers, and colleagues. Customer-focused with exceptional proficiency at coordinating multiple transactions simultaneously and accurately.
Overview
10
10
years of professional experience
Work History
Sales and Marketing Manager
Omega National Title Agency
04.2024 - Current
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Analyzed sales and marketing data for improved strategies.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Managed sales promotions and marketing strategies on major social media sites.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Developed key account relationships for improved client retention and long-term partnerships.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Escrow Officer
South Oak Title
01.2021 - 04.2024
- Reviewed contracts, commitments, orders to prepare for closing, assembled documents to facilitate smooth final transactions.
- Reviewed documents for accuracy and verified funds.
- Prepared closing documents with care to eliminate errors or delays in processes.
- Ordered reports for issuing title insurance, identified, resolved title defects, satisfied existing liens and encumbrances against property, principles.
- Consulted with title department to resolve tax liens, boundary disputes, encroachments.
- Coordinated transaction documentation by ordering title reports, completing forms, statements, gathering existing documents.
- Worked with clients, realty professionals, lender representatives to complete smooth, efficient process.
Front Desk Receptionist
Aesthetic Clinique & Medi Spa
06.2020 - 01.2021
- Completed skilled administrative work to support all office staff and operational requirements.
- Obtained payments from patients and scanned identification and insurance cards.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Promptly answered multi-line phone system and greeted callers.
- Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Manager/Buyer
Yellow Fly Trading Company
09.2017 - 06.2020
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Recipient of multiple positive reviews , acknowledging strong customer service capabilities.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Directed and coordinated marketing activities and policies to promote products and services.
- Coordinated social media marketing for new growth opportunities.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Assistant Manager
White House Black Market
10.2014 - 07.2015
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Rotated merchandise and displays to feature new products and promotions.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Trained and managed associates in customer service and sales techniques.
- Assessed job applications and made hiring recommendations to bring in top candidates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Skills
- Adherence to high customer service standards
- Analytical and Critical Thinking
- Customer-focused
- Effective problem solver
- Exceptional interpersonal communication
- Excellent planner and coordinator
- Excellent time management skills
- Legal requirements
- Real estate industry knowledge
- Strategic sales knowledge
- Strong client relations
Additional Information
Microsoft Office, including Word,, Outlook, Excel, Windows, Title Work Place, Aim, Qualia, QuickBooks,, Marketing and Social Media.
Timeline
Sales and Marketing Manager
Omega National Title Agency
04.2024 - Current
Escrow Officer
South Oak Title
01.2021 - 04.2024
Front Desk Receptionist
Aesthetic Clinique & Medi Spa
06.2020 - 01.2021
Manager/Buyer
Yellow Fly Trading Company
09.2017 - 06.2020
Assistant Manager
White House Black Market
10.2014 - 07.2015
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