TIFFANY ALBA
Eagle Mountain,Utah
Summary
Professional in processing operations, prepared to deliver high-value contributions. Efficiently managed tasks and improved processing accuracy. Known for collaboration, dependability, and adaptability. Proficient in data management and problem-solving.
Overview
27
27
years of professional experience
Work History
Verification Processing Agent
Isolved
Remote
05.2023 - Current
- Process and verify sensitive employment, education, and reference information while adhering to strict confidentiality and compliance standards.
- Perform accurate, high-volume data entry across multiple systems.
- Handle inbound and outbound calls with employers, schools, and references using clear and professional communication.
- Research and resolve discrepancies to ensure records are complete, accurate, and timely.
- Support additional operational needs including case research, third-party verifications, case reviews, and old case resolution.
- Meet and exceed productivity and quality expectations in a fast-paced, remote environment.
Administrative Assistant
Utah Physiatry Associates
Orem, UT
05.1999 - 05.2000
- Managed patient medical records, ensuring confidentiality and compliance with HIPAA standards.
- Prepared and transmitted copies of medical records in accordance to release of information guidelines to attorney offices and other authorized parties.
- Maintained organized documentation and filing systems for both paper and electronic records.
- Supported office administrative duties, ensuring smooth day-to-day operations, and accurate record management.
Education
Associate of Science -
Utah Valley University
Orem, UT01.2004
Skills
- Data entry and documentation with strong attention to detail
- Confidentiality, privacy, and compliance awareness (including medical records, ROI, and HIPAA)
- Problem-solving and research skills
- Computer skills including Windows applications (Word, PowerPoint, Excel, Outlook)
- Remote time management and independent work
- Multi-tasking across systems and platforms
Timeline
Verification Processing Agent
Isolved
05.2023 - Current
Administrative Assistant
Utah Physiatry Associates
05.1999 - 05.2000
Associate of Science -
Utah Valley University