TIFFANY ALLEN
PALM BAY,FL
Summary
Experienced Remote Customer Service Representative with proven track record driving high customer satisfaction and creating positive customer experiences. 3+ years of professional experience in customer success. Detail oriented with strong analytical, writing, and communication skills. Diligent, highly organized, reliable and attentive to customer needs.
Overview
8
8
years of professional experience
Work History
Remote Personal Assistant
Creator Hoops LLC
09.2021 - 06.2023
- Provided clients with exceptional remote customer service.
- Track Record of high customer satisfaction.
- Utilized remote work software such as MS Office, Zoom, Google Docs, Outlook, Excel and Power point.
- Managed to effectively develop and grow relationships with customers.
BUSINESS STUDENT
Eastern Florida State College
05.2018 - 08.2022
- Worked in team environment to maintain high levels of productivity.
- Collaborated on group projects to complete professional deliverables. Increased overall grade by 30% because of expertise in the specific area.
- Maintained an improvement mindset and actively contribute to a teams success.
Paid Internship
Elevation Church
01.2018 - 04.2018
- Worked under general or specific guidelines to support company best practices.
- Worked in fast pace environment.
- Answered phone inquiries and managed email accounts.
- Executed events for 20-100 people weekly.
- Helped set project milestones for timely execution.
Teacher
Pineapple Cove Academy
08.2015 - 12.2017
- Maintained effective schedule balance between transitions, active play, and instruction.
- Led students in creative, athletic, and educational activities while enforcing rules to maintain a safe and orderly group.
- Provided extraordinary customer service to parents in regards to payment processing for over 50 students.
Education
Bachelor of Science - Business Administration/Management, Human Resources
Eastern Florida State College
Melbourne, FL08.2022
Skills
- Customer Service
- Microsoft Office
- Excel
- Communication Skills
- Self-motivated
- Time Management
- Project Management
- Organized
Timeline
Remote Personal Assistant
Creator Hoops LLC
09.2021 - 06.2023
BUSINESS STUDENT
Eastern Florida State College
05.2018 - 08.2022
Paid Internship
Elevation Church
01.2018 - 04.2018
Teacher
Pineapple Cove Academy
08.2015 - 12.2017
Bachelor of Science - Business Administration/Management, Human Resources
Eastern Florida State College
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