TIFFANY ALLEN
Castro Valley,CA
Summary
Project and customer support professional with strengths in scheduling, prioritization, and compliance tracking. Handles spreadsheets, shared status reports, and customer communication to keep work organized, accurate, and moving on schedule.
Overview
11
11
years of professional experience
Work History
Project Coordinator
Ross Stores (Pivotal)
Dublin, California
02.2026 - Current
- Tracked deliverables, deadlines, and action items for active projects.
- Tracked project timelines using spreadsheets and shared status reports
- Coordinated cross-functional project plans for Ross Stores retail operations and store initiatives.
- Scheduled meetings, deadlines, and deliverables across merchandising, logistics, and field teams.
- Tracked project status, issues, and dependencies using Excel and SharePoint.
Customer Care Representative
Ariat International
San Leandro, California
11.2022 - 01.2025
- Resolved customer inquiries across communication channels, ensuring timely and accurate responses that improved customer satisfaction.
- Guided customers in product selection, enhancing overall experience and driving repeat business.
- Utilized CRM software to track customer interactions and manage follow-ups, improving response times and customer engagement.
Project Coordinator
Bay Home & Window
08.2020 - 06.2022
- Maintained project schedules by managing deadlines and optimizing workflows to meet delivery timelines.
- Coordinated project schedules and resources to ensure timely completion of installations.
Permit Coordinator
Renewal by Andersen
Hayward, California
11.2015 - 08.2020
- Reviewed permit documentation for accuracy, resulting in timely permit approvals and reduced delays.
- Coordinated permit applications, ensuring compliance with local regulations and building codes to facilitate project progress.
Education
Associate of Arts - Criminal Justice
Chabot College
Hayward, CA06-2016
High School Diploma -
Castlemont High School
Oakland, CA06-2011
Skills
- Project coordination
- Timeline tracking
- Detail-oriented
- Organizational skills
- Prioritization
- Problem-solving
- Communication
- Schedule coordination
Timeline
Project Coordinator
Ross Stores (Pivotal)
02.2026 - Current
Customer Care Representative
Ariat International
11.2022 - 01.2025
Project Coordinator
Bay Home & Window
08.2020 - 06.2022
Permit Coordinator
Renewal by Andersen
11.2015 - 08.2020
Associate of Arts - Criminal Justice
Chabot College
High School Diploma -
Castlemont High School