TIFFANY ARVELO
Lakewood,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Library Assistant
Denver Public Library
01.2019 - Current
- Providing excellent customer service to library patrons, reporting safety concerns and acting during security incidents, assisting customers with various technology, creating and hosting programs for children, teens, and adults
Youth Mentor
Joy as Resistance
05.2022 - Current
- Providing personal and professional guidance to LGBTQ+ youth, attending community events to uplift and support LGBTQ+ youth in the Denver Metro area, setting and enforcing healthy boundaries with youth
Event Organizer
Meetup.com
08.2019 - Current
- Bringing together citizens from all around the Denver Metro area, connecting and collaborating with fellow organizers to create and promote events, facilitating conflict resolution between group members, reporting inappropriate behavior to the Meetup.com escalation team, enforcing rules of safety and respect within my groups, giving warnings and/or banning group members who violate the rules of safety and respect
IT Support Services Analyst
Brownstein Hyatt Farber Schreck
07.2021 - 10.2021
- Troubleshooting software issues over phone/email and in-person, replacing broken hardware, recognizing and reporting cybersecurity threats
Education
Google IT Support Professional Certificate - Information Technology
Google
06.2021
Associate of Applied Science - Radio And Television Broadcasting
Pikes Peak State College
Colorado Springs, CO12.2017
Skills
- Idea Development and Brainstorming
- Team Collaboration and Leadership
- Analytical Thinking
- Incident Reporting
- Social Media Knowledge
- Cultural Awareness
- Content Management
- Ethical Judgment
- Customer Service
- Planning and Coordination
- Goal Setting and Achievement
- Microsoft 365
Timeline
Youth Mentor
Joy as Resistance
05.2022 - Current
IT Support Services Analyst
Brownstein Hyatt Farber Schreck
07.2021 - 10.2021
Event Organizer
Meetup.com
08.2019 - Current
Library Assistant
Denver Public Library
01.2019 - Current
Google IT Support Professional Certificate - Information Technology
Google
Associate of Applied Science - Radio And Television Broadcasting
Pikes Peak State College
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