Tiffany Bains
Roan Mountain,USA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Medical Assistant
State Of Franklin Healthcare Associates
02.2025 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Nursing Assistant
NHC
07.2023 - 02.2024
- Supported registered nursing staff by helping develop and carry out effective care plans.
- Documented care actions, vitals and orders in company software.
- Monitored patient conditions and reported problems to nursing staff.
- Assisted with activities of daily living to improve patient quality of life.
Certified Nursing Assistant
The Waters of Roan Highlands
10.2021 - 07.2022
- Monitored patient conditions and reported problems to nursing staff.
- Built friendly rapport with patients and delivered personalized care.
- Worked alongside registered nursing staff and followed care plans.
- Measured vital signs and updated chart with current information.
Production Technician
Baxter Healthcare
01.2020 - 09.2021
- Located and diagnosed faults with root cause failure analysis and good troubleshooting abilities.
- Handled set-up, operation and shutdown of production-related equipment using highest GMP standards.
- Brought new employees up to speed quickly, training on production processes, quality requirements and safety behaviors.
- Inspected and performed quality checks on completed products to identify defects.
- Met production and schedule requirements consistently by carefully planning and laying out work.
Receptionist
Aiport Pet Emergency Clinic
08.2018 - 05.2019
- Enhanced patient flow by handling check-in and check-out procedures smoothly.
- Updated charts with new patient and owner information, including personal details, address changes and payment information.
- Offered additional support and assistance to patients with limitations.
- Gathered information from patients, processed registration paperwork and collected payments.
Education
Certification - Phlebotomy
Mayland Community College
Newland06.2012
Certification - Nursing Assistant
Tennessee Technology Center
Elizabethton05.2008
Diploma - undefined
Cloudland High School
Roan Mountain05.2008
Skills
- Infection Control Procedures
- Electronic Charting
- Vital Sign Recording
- Patient Relations
- Complex Problem-Solving
- Medical Records Management
- Phlebotomy
- Patient-focused care
- Medical records oversight
- Sample collection procedures
- HIPAA protocols
LANGUAGE
English - Native
Timeline
Medical Assistant
State Of Franklin Healthcare Associates
02.2025 - Current
Certified Nursing Assistant
NHC
07.2023 - 02.2024
Certified Nursing Assistant
The Waters of Roan Highlands
10.2021 - 07.2022
Production Technician
Baxter Healthcare
01.2020 - 09.2021
Receptionist
Aiport Pet Emergency Clinic
08.2018 - 05.2019
Certification - Nursing Assistant
Tennessee Technology Center
Diploma - undefined
Cloudland High School
Certification - Phlebotomy
Mayland Community College
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