Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Ball

Worcester,MA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

18
18
years of professional experience
2002
2002
years of post-secondary education

Work History

Customer Service Representative

Spectrum
Worcester, MA
11.2007 - 06.2025
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Fact finding to resolve customers issues as well as multitasking.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved customer complaints promptly and efficiently.

Education

Doherty Memorial High
Worcester, MA

Skills

  • Customer service
  • Technical troubleshooting
  • Problem solving
  • Time management
  • Effective communication
  • Active listening

Timeline

Customer Service Representative

Spectrum
11.2007 - 06.2025

Doherty Memorial High
Tiffany Ball