Tiffany Bell
Zachary,LA
Summary
Self-directed support professional with demonstrated performance in customer service, problem-solving, time management and organizational skills. Implements decisions to achieve both immediate and long-term goals, Sound decision-making and interpersonal skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Auto Adjuster Tec Consultant I
Allstate Corp
12.2023 - Current
- Examines moderately complex or occasionally intricate files, assesses damage and decides on repairability or total loss
- Negotiates and resolves moderately complex and occasionally intricate claims following the best practices of the business unit
- Reviews body shop estimates for accuracy and compliance with policy
Catering Manager
Kristenwood Catering and Reception
Baton Rouge, LA
09.2021 - Current
- Works with chefs to prepare custom menus, special meals and featured beverages.
- Oversees food preparation, production and presentation according to quality standards.
- Supervises activities of dining room staff to maintain service levels and support guest needs.
Auto Damage Appraiser
Hollingsworth Richards Collision Center
Baton Rouge, LA
03.2016 - 09.2021
- Conducted inspections on damaged vehicles including repairable and total losses and generated accurate estimated costs for repair work using CCC Pathways
- Managed multiple direct repair programs including the Allstate GHRN program
- Provided customers with information regarding vehicle repair status to maximize customer satisfaction
- Communicated effectively with insurance companies, documenting in detail each process of the repair
- Inspected vehicle repairs for quality control prior to customer delivery
Senior Auto Damage Adjuster
GEICO
Baton Rouge, LA
10.2007 - 03.2016
- Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
- Evaluated claims for possible fraud, contacting appropriate department for assistance and further investigation.
- Coordinated direct repair assignments with local body shops and rental vehicles during restoration processes.
- Negotiated settlements with customers and lien holders paid out total loss settlements and obtained necessary documents to process titles for branding.
- Visited policyholders to investigate vehicle damage occurring during wide-spread catastrophes and natural disasters.
Claims Adjuster, Automobile and Casualty
Progressive Insurance
Baton Rouge, LA
01.2001 - 09.2004
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Negotiated and settled claims according to information presented through reports, research and data verification.
- Obtained necessary information to complete proper evaluation of injury claims.
- Negotiated settlements with customers and lien holders paid out total loss settlements and obtained necessary documents to process titles for branding.
- Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
- Coordinated direct repair assignments with local body shops and rental vehicles during restoration processes.
Education
Bachelor of Science - Rehabilitation Services
Louisiana State University And A&M College
Baton Rouge, LA08.1998
Skills
- Appraisal Writing
- Total Loss Understanding
- Repair Negotiations
- Proficient in CCC Pathways
- Vehicle Inspections
- Claims Investigation
- Customer Support and Assistance
Certification
- I-Car Platinum Certified
- Property and Casualty License (LA, NM, WY, OK, FL, NH, TX, NC, GA, KY, NH, DE)
Timeline
Auto Adjuster Tec Consultant I
Allstate Corp
12.2023 - Current
Catering Manager
Kristenwood Catering and Reception
09.2021 - Current
Auto Damage Appraiser
Hollingsworth Richards Collision Center
03.2016 - 09.2021
Senior Auto Damage Adjuster
GEICO
10.2007 - 03.2016
Claims Adjuster, Automobile and Casualty
Progressive Insurance
01.2001 - 09.2004
Bachelor of Science - Rehabilitation Services
Louisiana State University And A&M College
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