Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

TIFFANY BERRY

Summary

Compassionate Case Manager and Human Services Professional with more than 15 years of experience coordinating services, advocating for individuals and families, developing individualized service plans, and connecting diverse populations with community resources. Experienced managing complex caseloads, conducting needs assessments, coordinating multidisciplinary services, maintaining accurate documentation, and supporting adults experiencing developmental disabilities, housing instability, financial hardship, and other barriers. Dedicated to person-centered care, consumer advocacy, and improving quality of life through collaborative partnerships.

Overview

13
13
years of professional experience

Work History

Impact Coach (Workforce Development & Career Services)

Rubicon Programs
Antioch, USA
08.2025 - Current
  • Manage a diverse caseload of approximately 50 participants, developing individualized service plans, education, and career advancement plans based on participant goals, strengths, and barriers.
  • Facilitate workforce development workshops focused on resume development, interviewing, workplace communication, professionalism, financial literacy, career exploration, and long-term employment success.
  • Provide one-on-one career coaching utilizing strengths-based and motivational interviewing techniques to increase participant engagement and employment readiness.
  • Coach participants through every stage of the employment process, including resume development, interview preparation, job applications, career planning, and connections to education, training, and workforce resources.
  • Cultivate collaborative partnerships with employers, educational institutions, workforce agencies, and community organizations to expand employment and training opportunities for participants.
  • Coordinate participant intake, resource navigation, referrals, and supportive services while resolving complex client concerns and expanding access to food assistance, interview clothing, housing resources, and community services.
  • Support participants experiencing homelessness, justice involvement, financial hardship, and other employment barriers by connecting them with community resources and supportive services.
  • Maintain accurate participant records, case notes, and grant documentation in Salesforce while ensuring compliance with program requirements.

Technical Product Design Developer

WORLDWISE (formerly PetWise)
Novato, California
01.2022 - 01.2025
  • Managed multiple international projects simultaneously.
  • Coordinated cross-functional teams including Design, Marketing, Sales, Manufacturing, Quality Assurance, and Business Leadership.
  • Developed technical documentation, product specifications, and manufacturing standards.
  • Built collaborative relationships with domestic and international business partners while coordinating multiple projects and production timelines.

Founder & Program Director

RAPAD - Adaptive Art for Adults with Disabilities
Vallejo, CA
11.2020 - 12.2021

Founded and operated an adaptive art program serving adults with developmental disabilities, providing educational, life-skills, creative, and social opportunities during the COVID-19 pandemic.

  • Founded and operated a community-based adaptive art program serving adults with developmental disabilities, promoting inclusion, independence, and meaningful community engagement.
  • Designed and facilitated individualized adaptive art activities that supported communication, confidence, creativity, social interaction, and life-skills development.
  • Built collaborative relationships with families, caregivers, and community members to support participant engagement and create an inclusive program environment.
  • Fostered a safe, supportive setting that encouraged self-expression, relationship building, and increased community participation.
  • Managed participant enrollment, budgeting, purchasing, marketing, scheduling, and daily program operations while ensuring high-quality participant experiences.

Site Manager

SparkPoint Contra Costa East
Bay Point, USA
03.2021 - 11.2021

Coordinated comprehensive services including housing stabilization, financial coaching, food assistance, employment resources, and community referrals through partnerships serving more than 500 families annually.

  • Coordinated participant intake, resource navigation, referrals, and supportive services while resolving complex client concerns and expanding access to food, interview clothing, housing resources, and community services.
  • Provided operational leadership for participant services by managing intake, resolving escalated client concerns, overseeing the community food pantry, coordinating referrals, and building partnerships with community organizations to expand access to food, interview clothing, and supportive resources.
  • Managed site operations by recruiting and onboarding staff, coordinating temporary staffing, processing vendor invoices, opening and securing the facility, leading workplace safety and compliance meetings, and ensuring smooth daily operations.
  • Monitored organizational performance by generating weekly, monthly, and quarterly Salesforce reports, tracking grant metrics, facilitating interdisciplinary staff meetings, and developing action plans to improve program performance and participant outcomes.
  • Strengthened community engagement by planning outreach initiatives, representing SparkPoint at community events, and cultivating collaborative relationships with nonprofit organizations, government agencies, educational institutions, employers, and local stakeholders.

House Manager

Skye's The Limit Adult Residential Facility
Fairfield, California
05.2013 - 11.2015

Managed daily operations of a licensed Adult Residential Facility serving adults with developmental disabilities while ensuring person-centered care, health and safety, and regulatory compliance.

  • Coordinated healthcare appointments, medication oversight, family communication, and individualized support plans.
  • Advocated for residents by collaborating with physicians, behavioral health providers, families, and community agencies to ensure appropriate services and supports.
  • Assisted residents in developing independent living skills while promoting dignity, choice, and quality of life.
  • Maintained case documentation, incident reports, purchasing records, and compliance with Community Care Licensing regulations.

Education

Bachelor of Fine Arts - Fashion Design

International Academy of Design & Technology
Chicago, Illinois
06-2005

Skills

Case Management
  • Caseload Management
  • Needs Assessment
  • Individualized Service Planning
  • Person-Centered Care
Consumer Advocacy
  • Community Resource Navigation
  • Family Collaboration
  • Crisis Response
  • Service Coordination
Community Collaboration
  • Interdisciplinary Teams
  • Provider Partnerships
  • Cultural Competency
  • Community Outreach
Documentation & Technology
  • Salesforce CRM
  • Case Documentation
  • Microsoft Office
  • Data Reporting

Professional Development

  • Trauma-Informed Care
  • Motivational Interviewing (MI)
  • Workforce Development & Career Coaching
  • California Sexual Harassment Prevention Training (Supervisor)
  • Active Shooter Response & Emergency Preparedness Training
  • Diversity, Equity & Inclusion (DEI) / Cultural Humility

Timeline

Impact Coach (Workforce Development & Career Services)

Rubicon Programs
08.2025 - Current

Technical Product Design Developer

WORLDWISE (formerly PetWise)
01.2022 - 01.2025

Site Manager

SparkPoint Contra Costa East
03.2021 - 11.2021

Founder & Program Director

RAPAD - Adaptive Art for Adults with Disabilities
11.2020 - 12.2021

House Manager

Skye's The Limit Adult Residential Facility
05.2013 - 11.2015

Bachelor of Fine Arts - Fashion Design

International Academy of Design & Technology
TIFFANY BERRY