Tiffany Berry-Poblador
McDonough,Georgia
Summary
Experienced and dependable professional with over 8 years in hospital security, behavioral health, and corrections. Skilled in crisis response, de-escalation, and trauma-informed care for individuals with mental health and substance use needs. Now transitioning from law enforcement to healthcare, aiming to use my background in crisis intervention to support patients and improve care.
Overview
18
18
years of professional experience
Work History
Armed Public Safety Officer II
Emory University Hospital
08.2024 - Current
- Displayed cultural sensitivity to vulnerable groups such as individuals in mental health crises, elderly patients, and those impacted by substance abuse.
- Addressed behavioral health emergencies promptly and professionally, employing de-escalation techniques and utilizing trauma informed care principles.
- Monitored individuals at risk for substance withdrawal, overdose, or behavioral outbursts due to drug use, coordinating closely with clinical teams to manage acute situations safely and compassionately.
- Performed routine security patrols to maintain safety in all hospital units including psychiatric and emergency department.
- Provided crisis intervention support, facilitated safe patient transport within the hospital, and contributed to the implementation of safety plans tailored to high-risk patients.
- Acquired expertise in handling diverse populations by participating in CPI and Mental Health First Aid training.
- Maintained detailed and accurate incident reports, supporting hospital risk management and legal compliance efforts.
Armed Security Officer
BOS Security
05.2022 - 05.2024
- Swiftly addressed incidents and analyzed situations for security risks.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Conducted regular patrols to ensure facility security.
- Safeguarded sensitive data to ensure confidentiality.
Airport Security Supervisor
Guard One/ HSS Security
11.2020 - 02.2022
- Directed operational activities across airport areas, ensuring alignment with TSA guidelines.
- Supervised team activities to ensure smooth and secure airport functions.
- Managed security incidents, operational disruptions, and emergencies with sound judgment to uphold safety and service continuity.
- Promoted a culture of excellence in customer service through effective personnel management.
- Facilitated communication between airport management and stakeholders to improve passenger experience.
Correctional Officer
NYC Dept of Corrections
06.2016 - 02.2020
- Executed specialized assignments in infirmary, mental health units, and detox housing units.
- Provided direct supervision and care to incarcerated individuals with acute medical needs, chronic illnesses, psychiatric disorders, and substance withdrawal symptoms.
- Applied de-escalation techniques and trauma-informed communication when managing individuals in crisis, including those experiencing suicidal ideation, psychosis, or severe withdrawal.
- Conducted regular security checks and maintained detailed logs of inmate behavior, medication compliance, and safety interventions in high-risk housing units.
- Supported detox and mental health stabilization efforts through structured observation and reporting
- Ensured constant vigilance while overseeing inmate movements to healthcare facilities.
- Demonstrated exceptional situational awareness, cultural sensitivity, and professionalism in managing vulnerable populations under high-stress conditions.
US Marine
US Marines Corps
12.2007 - 08.2013
- Active duty military service
- Honorable discharge
Education
Practical Nursing
South College
Atlanta, GA06-2026
Associate of Applied Science - Human Services
NYC College of Technology
Brooklyn, NY01-2017
Skills
- Patient-Centered Behavioral Health Support
- Crisis Intervention (CPI & Mental Health First Aid)
- Substance Use Awareness & Monitoring
- Documentation & Safety Compliance
- Trauma-Informed Care
- Team Collaboration with Medical Staff
Timeline
Armed Public Safety Officer II
Emory University Hospital
08.2024 - Current
Armed Security Officer
BOS Security
05.2022 - 05.2024
Airport Security Supervisor
Guard One/ HSS Security
11.2020 - 02.2022
Correctional Officer
NYC Dept of Corrections
06.2016 - 02.2020
US Marine
US Marines Corps
12.2007 - 08.2013
Practical Nursing
South College
Associate of Applied Science - Human Services
NYC College of Technology
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