Tiffany Blenman
New York,Brooklyn
Summary
Dynamic Supervisor with NYPD School Safety, skilled in training and mentoring staff while enhancing student safety. Proven track record in conflict resolution and strategic planning, leading to improved team productivity and customer satisfaction. Committed to fostering a culture of excellence through effective communication and relationship building.
Overview
13
13
years of professional experience
Work History
Supervisor
NYPD School Safety
06.2013 - Current
- Supervised daily safety operations and ensured compliance with protocols.
- Trained and mentored staff on emergency response procedures and safety standards.
- Coordinated communication between school officials, parents, and students regarding safety issues.
- Developed and implemented strategies to enhance student safety during school events.
- Monitored school premises to identify potential hazards and mitigate risks effectively.
- Evaluated incident reports to improve safety procedures and response times.
- Led team meetings to discuss safety initiatives and share best practices among staff.
- Collaborated with local law enforcement to strengthen community safety partnerships.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma - Theater Arts
Brooklyn School For Music And Theater
Brooklyn, NY06.2008
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Attention to detail
- Decision-making
- Strategic planning
- Staff discipline
- Staff development
- Team building
- Analytical thinking
- Processes and procedures
- Operations management
- Relationship building
- Policy enforcement
- Schedule development
- Conflict resolution
- Priority management
- Negotiation
- Verbal and written communication
- Safety protocols
- Coaching and mentoring
Timeline
Supervisor
NYPD School Safety
06.2013 - Current
High School Diploma - Theater Arts
Brooklyn School For Music And Theater