Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Bozeman

Frisco,TX

Summary

A customer-centric and result driven Senior-level leader with over 20 years of experience in product management, business engagement management, agile program/project management, service delivery, cybersecurity governance, digital transformation, cloud strategy, and application management.


Proficient across various industry verticals including technology and information systems, banking and finance, consumer products and goods (CPG), telecom, transportation, healthcare, and accounting. Possessing excellent skills in analysis, communication, vendor, and contract management.

Overview

16
16
years of professional experience

Work History

Senior IT Consultant

T Exponents
08.2024 - 01.2025
  • Led multiple projects within a start up environment , leveraging expertise in Service Now, DocuSign, and Contract Lifecycle Management.
  • Implemented process improvements that increased efficiency and reduced costs for clients
  • Responsible for planning, organizing,project timelines, budgets, securing and managing resources to bring about the successful completion of program/project goals and objectives
  • Provided expert advice and support to clients on best practices and industry standards
  • Collaborated with cross-functional teams including , data analysts, software developers, project managers to deliver high-quality solutions.
  • Facilitated workshops and training sessions to enhance team capabilities and ensure project alignment with client objectives
  • Developed detailed reports and presentations to communicate project progress and outcomes to stakeholders

Senior Product Manager

Wells Fargo
06.2023 - 08.2024
  • Oversaw Wells Fargo's (CIM) Modernization/Enhancements program using SAFe Agile Methodologies and streamlined project management processes
  • Partnered with key technology teams e.g
  • (architects, data teams, developers, scrum teams, engineers, line of business (LOB's), and product managers to priorities workstreams /black logs, build product 6 mos
  • Quarterly roadmaps, and define objectives and key results (OKR's)
  • Ensured functional and non-functional requirements/ EPICs were collected and stored in Confluence
  • Partnered with Product Owners and Delivery Leads using Jira to review features (user stories, issues, and daily tasks) to assist with weekly sprint planning
  • Ensured PI planning, daily stand-ups ceremonies were performed
  • Created documents, presentations, and spreadsheets to keep senior leadership apprised of program progress, blockers, risks, and mitigations
  • Oversaw the planning and execution of test cases/plans and or testing
  • Performed program research and analyzed data collection to improve timelines, develop cost estimates and budgets

Senior Product Manager

PepsiCo
05.2020 - 06.2023
  • Managed and delivered complex Big Data projects e.g
  • (FPS Oracle HPCM Upgrade, Data warehouse and data lakes Upgrades) within the Frito-Lay North America sector while championing, cross-functional collaboration for seamless product integration and enhanced user experience
  • Streamlined product development processes by implementing SAFe Agile Methodologies, resulting in faster time to market
  • Documented and tracked user stories, specifications, and product features using Active Data objects (ADO) tool
  • Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors
  • Delivered AOP investments, providing demand shaping and value creation supporting Frito-Lay US Finance and procurement areas
  • Prepared and presented product updates, progress reports, and recommendations to upper management
  • Created roadmaps, delivered data management and software solutions as well as being accountable for business improvement and outcomes
  • Optimized Software and Data Release Management by defining clear milestones and tracking progress against established goals

Senior Engagement Manager

PepsiCo
10.2015 - 05.2020
  • Improved service delivery efficiency by delivering $10 MM dollar process improvement project, saving the company $1.2MM dollars while harmonizing business processes and data to unlock key business value
  • Gathered security and business requirements to implement new IT capabilities to support HR, Finance and Procurement
  • Managed and oversaw (25) onshore, offshore, and third-party agile software developers & engineers
  • Managed financial operations agreements (Statements of works), (capital and expense) budgets and accounting (purchase orders)
  • Reduced client escalations through initiative-taking communication and problem-solving strategies

Digital Program Manager

PepsiCo
07.2009 - 10.2015
  • Streamlined project management processes by implementing agile methodologies and effective communication strategies
  • Increased team productivity by providing clear objectives, guidelines, and regular progress updates
  • Developed comprehensive project plans outlining scope, timeline, resources, and milestones for successful project completion
  • Standardized development processes to coalesce subsequent projects around consistent workflows, shortening average development times by 15%

Education

MBA - Project Management

Keller Graduate School of Management
Irving, TX
05-2009

Skills

  • Application support
  • IT service management
  • Mobile application development
  • Project management
  • IT risk management
  • Client engagement
  • Effective customer communication
  • Time management
  • Customer education and consulting
  • Risk management
  • Critical thinking
  • Team leadership
  • Software development
  • Cybersecurity
  • Strategic planning
  • Financial management
  • Negotiation
  • Product lifecycle expertise
  • Stakeholder management
  • Business relationship management
  • Cross-functional collaboration

Timeline

Senior IT Consultant

T Exponents
08.2024 - 01.2025

Senior Product Manager

Wells Fargo
06.2023 - 08.2024

Senior Product Manager

PepsiCo
05.2020 - 06.2023

Senior Engagement Manager

PepsiCo
10.2015 - 05.2020

Digital Program Manager

PepsiCo
07.2009 - 10.2015

MBA - Project Management

Keller Graduate School of Management

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Tiffany Bozeman