Tiffany Bratkowski
Rosedale,MD
Summary
At Silver Spring Mining Company, I excelled in guest engagement and multitasking, ensuring top-notch customer service by efficiently managing multiple tables and inquiries. My strong work ethic and proficiency in cash handling and POS systems contributed to seamless service delivery, enhancing overall guest experiences without compromising quality.
Overview
13
13
years of professional experience
Work History
Server/Bartender
Silver Spring Mining Company
12.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
Silver Spring Mining Company
04.2012 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Perry Hall High School
Nottingham, MD05-2014
Skills
- Strong work ethic
- Guest engagement
- Exceptional customer service
- Cash handling
Timeline
Server/Bartender
Silver Spring Mining Company
12.2017 - Current
Restaurant Hostess
Silver Spring Mining Company
04.2012 - Current
High School Diploma -
Perry Hall High School
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